Three Great Reasons To Choose Us As Your Window Replacement Company:
- 1) Local, Family Business - The Ludy family truly cares about you and your project. Get the individual focus you deserve by people who care.
- 2) The Best Installation - Our AAMA-Certified Master Installers give you the very best results. Our crews are in-house, not subcontractors.
- 3) Choices, Choices, Choices -Over a Dozen Brands of Windows and Doors to choose from. No cookie-cutter options here.
Based on 143 reviews
Houston Window Experts
05:30 11 Jan 23
From start to finish the team at Houston Window Experts exceeded all expectations, which is something I rarely experience these days. Jeff and his entire group were friendly, knowledgeable, and professional. The install went off without a hitch and the guys did a great job. I'm totally pleased with the people, the process, and the product. I would recommend Houston Window Experts to anyone looking for windows. It's refreshing to know thatthere are still family ownedbusinesses out there thatoperate with pride and integrity.Bob K
23:10 28 Dec 22
Had Anlin windows installed in our 32 year old home. Such an easy and pain-free process from start to finish and the windows look beautiful. The work crew was great, the communication from start to finish has been top notch. Can’t recommend more highly!
00:49 28 Dec 22
The crew did a fabulous job, and even caught a minor manufacturing defect in a few small windows and brought it to my attention immediately with a plan to resolve the issue.Their work quality, speed, professionalism, courtesy, thoroughness, and tidiness far exceeded my expectations. This was easily the most well-executed home improvement project I've ever seen.
12:00 11 Oct 22
What a place!!! What a prices !!! And overall what a personal !!! Always have a shine smile and wonderful mood..
17:26 04 Oct 22
We've all heard (or lived through) the horrors of the "other" window places. Thankfully, with Houston Window Experts you won't have to suffer through those nightmares! Houston Window Experts is everything you WANT in a contractor; honest, responsive, timely, patient (not pushy), courteous, and their installation is truly top-notch. The on-site supervisor even noticed a small flaw in one of the windows (I never would've noticed it), and brought a replacement as soon as they got it from the manufacturer. Also, it's obvious the employees all love working for Mr. Ludy, which says a lot about the way he runs his business. I would give them 10 out of 10 stars if I could! You might find cheaper, but you won't find better.
NAHID SHABNAM HAIMONTY
21:24 16 Sep 22
Houston window experts are such a breeze to work with. We are highly impressed with their service and will refer them to all of my friends and family, and will keep them in mind for all of our future projects. It's funny how I came to know about the company; I accidentally stumbled upon one of Jeff's YouTube videos (they are extremely good btw), then researched them on google, and decided to give them a chance. Looking back, that was one of the best decisions we made regarding our house renovation.
19:27 09 Sep 22
Houston Window Experts sales and installation process is excellent. Everything they promised on the quality of their installers was delivered. Milton and his team were top-notch and left the house neat as a pin. No broken glass or mess that I’ve seen other companies leave on neighbors’ homes. We had a few problems with our window selection that were addressed immediately by the owner, Jeff Ludy. Jeff takes care of his customers, and that is a rare occurrence these days. I highly recommend this company.
23:22 03 Aug 22
The 4.9 star rating is well earned. We chose Houston Window Experts after meeting with several companies and talking with others who had used them.We had 21 windows replaced over two days. The crew were extremely professional and skilled, and left the house completely spotless. The quality of the work was top notch, and the windows look far better than those from other companies we talked to.We'd recommend them without hesitation.
20:41 26 Jul 22
Houston Window Experts installed Amsco Restoration vinyl windows in our 23 year old house. We are so happy with the results! A crew of about 14 men showed up on time, covered all surfaces, moved furniture, and even made a plastic curtain in the garage to protect our classic cars! We were so impressed with the professionalism of the crew and their crew leaders. Communication was excellent! They worked in extreme heat, yet the quality of their work was never hindered by the elements. They finished all windows in one day! No trace was left. Everything was cleaned up when they were done. By the way, the windows are beautiful! We only wish that we had replaced our windows sooner! No more leaks around the windows!
17:44 21 Jul 22
Originally found HWE from the excellent Youtube channel they have created and wanted to get a quote from them. Sales rep came out and gave me a fair quote. I could tell that these guys were top notch. He was one of the very few that actually shut the gate when he finished measuring windows. The small details like these are what assure you that your house is going to be taken care of. Unfortunately, my neighborhood is on the track to be full of new builds, so I didn't think that a mid/high quality window would have been the best choice. I was so impressed with the overall process though I wanted to leave a positive review. Definitely recommend getting a quote if you are looking for new windows!!
13:34 08 Jul 22
From start to finish to follow up, HWE brought their A game to table. Josh from sales was thorough and forthright in his presentation and recommendations. They communicated with us numerous times during manufacturing so we felt appreciated even through the process. Most companies just leave you in the dark between ordering and arrival from the vendor until you get the call the product arrived. Not HWE! Major Bravo Zulu (Military for job well done) to Raul and his crew. Raul was top notch keeping us informed of the install process throughout. Without being bossy, he constantly kept his crew on track, encouraging them and complimenting his guys for their efforts. "Clean as you go", "need padding on the floor here" and "Keep your safety glasses on" were heard often. Firm but encouraging. Showed great job site leadership. Love the windows. Love the attention to detail. Have already and will continue to recommend HWE! As a follow on note, I'm the window and door guy and one of the big box outfits.
23:36 31 May 22
Jeff and his staff at Houston Window Experts were all top notch and reliable doing our entire home with new windows. They gave us great advise regarding selection options, provided fair pricing, had great customer service and install, and great follow up until the job was complete. In summary, my Wife wanted new windows. I called Jeff. My Wife got her new windows, and best yet I had no headaches. The rest is history: Happy Wife = Happy Life! Thanks again HWE from The Woodlands Texas!
21:36 29 Apr 22
Everyone at Houston Window Experts was so nice. We drove 3 hours to their showroom to see the windows and talk to someone. We called ahead of time and even though we were outside of their service area (and thus had no financial incentive to help us), they still spent an hour talking to us and answering questions. Highly recommend!
antoine et isabel Saulnier
16:25 11 Apr 22
Great service, reliable, fair prices. From the start with Josh in sales to the delivery and the customer service with Sara, everything went as promise. And when things had to be changed due to unforeseen circumstances they were super professional. We knew we were paying more than with classic subcontracted crews but the experience we got in return was definitely worth it. We have already recommend them to our friends across the street who had to go through a similar project.In addition, 6 months after having completed the work, we reported a minor issue, and they not only quickly send us a pro to fix it but also compensated us for our trouble when they were not obliged. This shows they care for their brand.
20:28 25 Mar 22
Best installation experience ever! We had Josh Ludy come out and give us a bid on installing a sliding door where a window currently was. He did a fantastic job providing us with a no pressure no hassle quote to install a GORGEOUS Amsco sliding door. We choose white as it never goes out of style. I then started patiently waiting as they had delays due to supply chain issues. When they finally called me to let me know it was ready for install I was so excited! The crew leader Gerald showed up right at 8am to install the door. He took such care of my home and made sure to lay out tarps and plastic to protect everything. Donald, his assistant, even mopped my floors once they were done! They installed my door in one day and it looks perfect! Will absolutely tell everyone I know to use them for any door or window replacements!
22:52 18 Mar 22
These people are awesome! Very knowledgeable and honest. The best experience I have ever had with a sales team. The only place I will go to for windows in Houston.
03:37 15 Jan 22
We had great smooth sales and installation with Houston Window Experts. Patty Bass was our sales person. She did an awesome job explaining the windows and the process prior to installation. She made it happen.They have a complete process transitioning from your old windows to the new windows.Today’s install went smooth. It was a one day install for our 2 story home. They deployed a complete team to make this happen.They laid down floor protectors and placed plastic over other household items. Steps were draped to protect the carpet. They did an awesome job with care prior to install. Cleanup was great. They tripled checked that all glass metals and screws were picked up and not left behind. Again awesome process.The foreman we dealt with was Milton. He did great. Clear communication making things known to us during the install. He also made suggestions on certain windows to make sure we were happy.Highly recommended Houston Window Experts. The price was great. The product is great. Most important they are a local Houston business to support. We will refer if someone is searching for windows.
23:00 14 Jan 22
These guys go above and beyond to help out. I live out of state and so I am not able to buy from them, but I would in a heartbeat. Even though they know I wont be purchasing through them directly they have still given me very valuable information and guidance. This is a company that cares and has integrity.
13:23 03 Jan 22
We just completed the first phase of our remodel. As with any construction there are always unexpected challenges. What makes Houston Window Experts stand out above any other company I have dealt with is the culture of integrity and customer service that Jeff has instilled. They were with us every step of the way as we navigated challenges and came up with solutions.From the first time we met Calvin we realized he was not interested in selling us anything. What he was interested in was making our vision come true and making sure we will be happy. He took a lot of time answering the endless number of questions we would come up with. He helped find solutions to every challenge we encountered.Brian was invaluable in our renovation. He made sure that every detail was taken care of. His experience and knowledge meant that our home was left structurally stronger and better than when we started.The folks at Houston Window Experts are hands down the best people I have ever met. They are professional, kind, and caring. They take a genuine interest in your project and pride themselves in making you happy.I have attached some pictures of before and after. I have also asked HWE to change the rest of the windows in my house. I am looking forward to it and will post more pictures once that is complete!
04:41 09 Nov 21
Houston Window Experts is a Great company.Sami Marques and Andrés Martinez did not take any shortcuts, everything was done 1st class, truly fantastic and excellent job. Me & family are very pleased. Each one of the employees (the installers), from A to Z did an amazing job. Thank you guys & thank Houston Window Experts.
17:18 05 Nov 21
I requested for a quote the beginning of this week. I then received an email saying they would call me within 24hrs, or if I like I can call them directly. I waited for 4 full days and decided to call I was informed that Bradley supposed to call me and that he will reach out to me soon. He did call, I explained him what I am searching and all he is asking for the measurements of the doors I like to replace. I than provided it to him via email. I than thought he may will ask me via email when would be the best time to come by my house to take a look, but that was not the case instead he listed out the product type they use, without prices, and also not even telling me what he would recommend. Call me old fashion, but I am a sales rep myself, and if I have someone who shows interest in my business, I would give them everything they need before they get the chance to ask about it, and then I would follow up on when I could come by to take a look at the doors myself to make sure the measurements are correct. I don't have time for someone to list out all the products without explaining the difference nor giving me the price. If this company wants to do better I say start having your rep step up their game and try to be more efficient for your potential customers and current customers.
22:04 29 Sep 21
I did a lot of searching before deciding to call Houston Window Experts for a quote on windows. Had prepared myself for a high pressure sale and the big cost of windows. Calvin came out to do the quote for, what I thought, was going to be a very costly job. Calvin was very professional. He answered all my questions and told me the pros and cons of changing windows. To my surprise he told me my windows really didn't need to be changed and the couple windows with issues, he gave me someone to contact to take care of for me. When it is time for me to do my windows there's not any other place I will be calling. Thank you Houston Window Experts and Thank you Calvin. So refreshing to know there's still honest people out there!
09:29 27 Sep 21
The installation went very well. The personnel were very accommodating as there is two of us in wheelchairs. They were very good with our handicapped daughter. They were so careful to keep things clean . The windows turned out great. About 12 out of 24 windows were triple pane to reduce traffic noise, this worked great. The traffic noise reduction has been wonderful. This is a great group to work with, from no pressure ( but pacient) sales, to the most knowledgeble sales rep. of all, and finally a super installation crew. We highly recommend Houston Window Experts.
22:29 25 Aug 21
The most amazing thing happened today. A service company came out to give us a quote -- Josh Ludy showed up on time, was very informed, professional, and courteous - and then, and I'm not making this up, he RECOMMENDED SOMEONE ELSE.We thought we needed to have four large trapezoidal windows replaced, frames and all, but Josh told me that we really only needed to replace the glass. His company doesn't do that so he recommended Apple Glass as a company that does good work and will save us about 50% of the cost of replacing the whole thing. The first two companies we had out for quotes recommended all new windows and frames, not a word about just doing the glass.I'm a little bummed though. With service like that I want to give them my business, but they gave me a far more cost effective alternative and made exactly $0 on the job.I can tell you this: if we ever do need full window replacements, Houston Window Experts will be the only company we'll call.
13:42 13 Jul 21
I called to ask about a repair job and they did not offer the service I needed but pointed me in the right direction. Super nice and helpful.
21:25 05 Jul 21
I am so happy with Houston Window Experts, I would love to work for the company! Professional, knowledgeable, fair, and friendly. They did an outstanding job for a very reasonable price. They have an excellent selection of windows and doors. I was able to go with Amsco windows, which I had not heard of before. So glad I did - they look fantastic, with lots of value and quality. I am recommending HWE to all my neighbors!
00:02 05 Jun 21
HWE are the chick-fil-a of window companies. Raul and his crew were exceptional. Their attentiveness to detail and customer care are second to none. They post a lot of YouTube videos that help educate their customers and provide guidance during the selection process. I was really surprised by the installation crew with how professional they all were. You can tell HWE takes care of their employees because they each carried a joy in their work. We felt blessed to have people work in our home that love what they do. It felt good knowing we went with a company that values it’s employees. If you’re looking for a company that offers quality, transparency, integrity and workmanship then I encourage you to look no further. Choose HWE and sleep well at night.
23:50 04 Jun 21
Perfection. Phenomenal. These guys were amazing from the initial meeting to the last window installation. We never felt pressured like other salesmen that came to our house. They gave us the truth. Their pricing is fair. There was a delay with the windows, which they were upfront about, due to Covid. Once the team arrived, Raul was the foreman on site and he was the best! His whole team was. They were kind and went above and beyond good customer service. They left the space clean, made sure to double check the work as they finished and just left us feeling great about our choice. The windows are great, we can’t hear anything outside our house now! And the leaky air flow is gone! We’re happy to have gone with HWE and we already had two neighbors stop by to rave about them.
21:34 02 Jun 21
We visited with Bradley Swenson at the HWE showroom last week to learn more about the many window options they carry for a new home we are building. Unfortunately for us, we learned that HWE does not service the city we are building in. Bradley helped us anyway....he was professional, very knowledgeable, and happy to answer ALL of our questions even though we wouldn't be able to purchase our windows from HWE. We were disappointed to learn that working with them wouldn't work out but happy that there are still company's out there that are willing to help you further your knowledge about their products anyway. Thank you Bradley!Chris and Donna
21:14 30 May 21
Okay so I've gotten windows from here for two of my homes now and yes these are top of the line expensive windows (about a 25% more than the big box companies out there). I giving this company 5 stars because the quality of the windows is fantastic, built in texas, aaand this is a must, the warranty is fantastic. First about the quality, I'm sorry but when you see and feel these you just know they are better quality. The smooth easy glide and and unique styles, they just are of better quality. Second the warranty, when I say fantastic I mean fantastic. We were mowing the lawn and bang a rock hit the window and broke only the outer pane broke and no questions asked they are replacing it, and were going to send out a tech to board it up. So in summary, a bit expensive but worth it in this case.
19:18 28 Apr 21
Houston Window Experts installed new windows across the back of our home this week. The team was lead by Raul. The experience could not have been better. The team arrived exactly when they had scheduled us. The entire crew was careful in everything they did, from moving and covering furniture to meticulously installing the windows to cleaning up and being sure that we were entirely pleased before they left. The great experience began in the showroom with the purchase of the windows. We were walked through a number of options. There was no sales pressure whatsoever - just helpful information. I can't imagine going anywhere else if we have window needs in the future, and we will recommend your company if others ask us about window replacement. Thank you so much for a terrific experience.Ron and Sarah Pruet
20:48 27 Apr 21
Raul and his crew were outstanding!On time. Very professional. Very clean in everything they did.It doesn't hurt when the ( AMSCO) windows being installed look great on the house.From the day we went to the showroom to the finishOf installation every person was professional.Thank you again, Tony
22:18 16 Apr 21
Houston Window Experts replaced (ALL) 19 windows in our home in December 2020. From the initial sales contact and offer with Josh, to the showroom visit where we met Jeff, to the measurement with Jeremy, the contacts and updates from Burke, to the incredible one-day installation (and clean up) led by Brandon and done with sensitivity to our space and needs, to the follow-up from Sara re payment, EVERYONE did their work remarkably well and with class and great customer awareness. We are so happy with the clean and defined look of the windows, as well as the obvious difference in the consistent comfort of our home. We couldn't be happier with the job done, or with the conduct and manners of the entire Houston Window Experts company. Thanks to each one for doing YOUR job well!
21:01 26 Mar 21
This is an amazing company. They do not take shortcuts everything is 1st class. Tony and his team did an excellent job with our windows. We are so pleased. Everyone from start to finish did an amazing job. Thank you Houston Window Experts...
14:02 15 Mar 21
Just wanted to let you know what a wonderful and impressive job Houston Window Experts did on our home. From the initial quote from Patty, the pre-installation visit by Jeremy, to the final install with Raul and his crew, we could have not asked for a better experience. Being that the windows were original to the home when built (mid 1930’s), the steel windows and very old asbestos siding were quite the challenge. Jeremy took the initiative to be on site personally having seen the potential issues that replacing these windows presented.Raul and his crew arrived early and were very polite and professional in all aspects of the job. They covered everything to minimize the mess and took a great deal of care to make sure that everything was spotless when they were finished. After clean-up, it was hard to tell if they were even there.He even took the opportunity to have another crew assist after lunch to make sure that the job finished on time. Both Jeremy and Raul communicated the issues that came up during the install and gave us realistic options to consider. Only one window had a small amount of siding damage when removed, but Raul devised a plan to cover the area and it looks great.Just as a point of information. I got several bids before contacting your company. Houston Window Experts were not the cheapest, but not the most expensive either. No one had the range of options that you offered. After watching several of the video’s on your website by your owner Jeff Ludy (13 to be exact), I felt that I became better educated as to what we were looking for. Knowing of the main issues of having to work with the asbestos siding, and wanting to get the biggest and best window that we could afford with minimal damage to the house, it was very comfortable contracting Houston Window Experts.
14:20 12 Nov 20
Thank you to Calvin, Jeremy and Jeff from a Forever HAPPY CLIENT!!!Yesterday Jeremy came by, and the outcome was not surprising, but enormously appreciated. For context, yesterday was a seriously hectic day for me. Jeremy and the gentleman with him, which please forgive me I can't recall his name, came by to review the windows. They took their time to assess, review and summarize with me their findings.The results were that I may not have to purchase windows. However, I have a completely different issue that may or may not be impacting our windows. Jeremy's sincerity, experience and honesty were all the ingredients of a company that greatly values, and empowers their people. My career is in Service Delivery, and I know what it's like to tell a client the truth even when they least expect it. The truth always creates a long lasting relationship. Houston Window Experts has a loyal and long lasting client in me.Lastly, when time permits, I ask that you please share this with your boss, and Jeremy. Also, the kind gentleman that was him. Words will never be enough to express the appreciation I have for your company's honesty. The reviews your company had/have, created a belief that you all are truly in positions to be honest. I recognize the team you all have built will create lifelong clients, and in my eyes your level of service is "BEST IN CLASS".
02:44 02 Oct 20
Houston Window Experts have great staff to guide me through the processes. From consultation to installation, and after sale services, they are professional, honest and trustworthy. It’s almost nine months since our townhouse window project and we are so happy seeing these beautiful windows every day.
Debra L. Strang
17:29 08 Sep 20
What can I say! From the start Calvin was a rock star! He showed up on time for my quote and gave all the details of the windows and answered all of my questions for me to decide the best windows for my house and my budget. He also provided and accurate time line of when my windows would be ready to install. Install was scheduled and the guys showed up right on time with masks. They send enough guys to install all windows in one day! They take down curtains/ blinds, move furniture, cover your house with plastic and floor coverings and then put it all back (no extra charges for this service). I love my new windows in my 1978 house north of The Heights and highly recommend this local business for your window needs. You will not be disappointed!
21:51 26 Aug 20
Houston Window Experts (local, family-owned business) did an outstanding job replacing all the windows in our home. We found them to be professional, knowledgeable, and dedicated to doing a quality job. The price was very fair and we did not feel pressured during the sales process. The installation crew was amazing; they were all long-time employees of Houston Window Experts with great experience. I would not hesitate to recommend Houston Window Experts. Well done. Thanks...
Syed R. Zaidi
18:19 11 Aug 20
I've had the pleasure of dealing with Josh in 2 home projects now in the past 8 months or so. One, we replaced all of our windows in our home, and most recently, we knocked down an exterior wall and inserted a 16-foot sliding door and windows to go into the backyard. In both instances, Josh has been SUPER responsive, detailed with his estimates and helping us understand what the project would entail and that is greatly appreciated by me and my wife.We really appreciate the way your company runs and operates and the people that you have on the ground, so thank you VERY much - we were nervous about the sliding door and losing a wall, but we could not be happier with it!Thank you once again, keep up the great work and I look forward to working with you guys again and referring anyone that we know that is in the market for windows to you.
23:20 10 Aug 20
We were looking at purchasing a home and during the option period, called to get an estimate and see how things could line up for the new house. Calvin was of great help the whole time and responsive.We did not end up purchasing the home that needed new windows. Should the house we bought need windows in the future, Calvin will be our first call.
20:49 20 Jul 20
We just had 31 Marvin windows replaced by Houston Window Experts and I cannot recommend them more highly! We are very particular and wanted the job done right - the first time. We met with 3 companies prior to taking on this project. Josh won our business by a landslide with his commitment to quality and promise to see the job through to the very end. Josh explained that they use their own crews, oversee it all and stand by their work. He did not disappoint.From the design process to ordering and then installation and painting - the job was done with professionalism and quality. The entire process - start to full completion was 5 days. They installed all 31 windows in a day and a half and then spent 3 FULL days fine tuning and painting. The construction crew - led by Brandon was amazing, the painters - led by Salvador were meticulous. The job wasn’t done until we were 100% satisfied. Windows are not the thing I was looking forward to spending money on but we needed them replaced and we wanted them done right... I’m am SOOOO happy we went with Houston Window Experts!!
19:31 06 Jul 20
I’m leaving this five star review because of their honesty and integrity, I did not end up being a customer of this company, at least not today.I recently had my patio French doors damaged during an attempted break in, and thought I would need to have my door replaced, and had concerns about the security of these doors.I had a phone/video consult with Calvin (I think that was your name, if I got that wrong, sorry buddy! If you see this, correct me.) and he was kind enough to let me know that my existing doors appeared to actually be of fairly high quality and secure, and that the damage could be repaired, and a replacement would not make sense for me. He was even good enough to pass along the contact details of a repairman he recommended.So, based on my positive experience, you can expect that this company will deal with you honestly and with integrity. They will certainly be my first call for my business in the future, and will receive my recommendation to others.Thanks again!
20:35 06 Jun 20
The folks at Houston Window Experts were amazing from start to finish. We could not have asked for better communication and service. Installation was completed with minimal disruption and utmost care to our home and garden.
18:53 05 Jun 20
Extremely friendly and helpful in all aspects of windows and doors. If you are unsure or have questions they will advise and help you make the best decision.
14:23 28 May 20
This is the second house we build and we have used Houston Window Experts both times. They have been extremely helpful and always deliver outstanding customer service. The Project Manager that we were working with was exceedingly professional and took the time to answer all of our questions and concerns. We will definitely being using Houston Window Experts on all of our future projects.
19:05 23 May 20
While I didn’t hire this company, I felt the need to leave an honest review.Josh was our salesman and he took the time to thoroughly assess our windows and wants. I felt that he was giving my house and myself 100% dedication to the job. The only thing that kept us from hiring HWE was the turnaround time and a somewhat smaller quote. The price was right and I feel the company would have done a wonderful job. I would highly recommend calling them if you’re looking for new windows.
00:57 12 May 20
I picked Houston Window Experts based off of reviews and our salesman.Well I have to say the reviews were spot on. The entire process was smooth. The staff is professional. There was a difference that I could sense in this company. Our salesman was great .The windows and the installation was absolutely second to none. They look absolutely fabulous.I’m particular and I’m flat out impressed. I have not met the owner, but when the experience and the final result is this good..That comes from the top. I can’t leave this review without saying. I would be willing to bet there is a Christian undertone or overtone in the training of this staff. You could sense kindness .I can’t say enough about this company. I have already recommended them to a close friend and will do some more.Thanks for the wonderful experience.Johnny & Laura Spiegel
19:37 07 May 20
I cannot say enough about Houston Window Experts (HWE) and their employees. To say we are thrilled with the experience, product, and outcome would be an understatement. From the first call with Josh, to the updates from Kayla, the installation team headed by Tony, and the artistic paint/molding work by Salvador, I don't know how to thank them for transforming our home into the show-stopper we knew it could be. We have had the support and flexibility from the top, by the owner Jeff Ludy, from the very beginning. And when other companies were telling us what they could NOT do, HWE bent over backwards to make our dreams reality. If you are going to get your windows done, do yourself a favor and partner with Houston Window Experts. You will be very grateful you did!
15:58 05 May 20
I had Jeff install new replacement windows in our home about 9 years ago when he had just formed his company. His service and professionalism was exceptional then as it still is now. I purchased a second home in the Austin area last year that was in need of replacement windows and wasn't satisfied with the local companies so I called Jeff to see if he could do the job or to refer someone in the area.He sent Jeremy, his field manager to Austin, gave me the quote which I accepted which was also the lower price from the other bids,when the windows arrived at his Houston location his crew was sent over for the install. They were professional, friendly and courteous. If you need new windows for new build or replacement Houston Window Experts will not let you down.Richard S
04:43 01 May 20
Joshua Swenson was very knowledgeable and helped answer all my questions... thanks Joshua!
02:23 26 Feb 20
The first window company we called, one that you hear adds for on the radio, gave us a very hard sale. They priced us for windows way above our price range, and did not seem interested in working with us. The Houston Window Experts were different. The sales person worked with us to find windows within our price range. The contract process and negotiation was simple. The install was fast and the product and install were excellent. I would recommend this company to anyone looking for windows.
17:19 11 Jan 20
We recently had the pleasure of Houston Window Experts install new windows. The experience could not have been better. The windows are great but the installation was perfect. We have watched neighbors have windows installed and we feel sorry for them. We had over 50 windows installed so we had multiple crews multiple days. Each and every person was courteous, professional and most important VERY respectful of our stuff. My experience in having 3 houses built and many remodels that doesn't just happen. That is a culture thing that is started at the ownership level. Each person was proud of their job. As we look at our finished product it is perfect. The salesperson, she was very helpful in pointing out options and not just to do a "replacement". A small thing but very important is the quality of the caulking job that was done. I have seen none better. I could say more but I think that you get the idea of the service and finished product we got from Houston Window Experts.
Yolanda Yogi Rodriguez
23:55 23 Nov 19
Everything was done on time, and the staff was wonderful, courteous and thoughtful. I'd do business with them In a New York second!!!
E Michael White
15:01 13 Nov 19
This is the third project I have done with Houston Window Experts (HWE) and I am very impressed with the people, their professionalism, quality of work and attention to detail. Other than having to spend a lot of time negotiating the price I would not hesitate to recommend HWE to anyone needing window replacements or new windows in a new build. HWE is one of those companies you can trust to do as promised and work that is of the best quality. They are also very responsive when you have questions or need anything extra.And once the work is done they make sure everything is clean like they were never there. The best I have ever seen.
19:45 24 Oct 19
Houston Window Experts exceeded my expectations. From the first meeting with Josh to the installation with Tony and crew. These guys are top notch and go above and beyond to make customers happy. I really appreciate how owner Jeff Ludy is very responsive with customers and delivers awesome customer service. I have more windows and sliding doors that will need replacing and Houston Window Experts will definitely be getting my return business. I can’t say enough good things about this company. Kudos Jeff, for being such a solid Gold Star Company!
20:47 15 Oct 19
Houston Window Experts exceeded my expectations. I was dreading having to find a window company that I could trust. Everyone I spoke to was kind and friendly. Wasn't pushy, didn't send me 5 text/emails a day or call me every hour. Josh was friendly and very knowledgeable. Even told me he wasn't 100% the issue I was having was necessarily a window issue and advised me to look into other issues that might be the cause of my leaky windows. I was surprised and appreciative of his honesty. After weeks/months of meeting with different contractors re: my leaky windows. I found out that it was a combination of issues and replacing the window would help. Scheduled a window install, crew arrived early. They were courteous and covered my floor and furniture. They worked throughout the morning. The new window is so crystal clear you can't even tell I have a window! Left the inside of the house clean. You really get what you pay for. The quality of the windows and the people who work for The Houston Window Experts are really well worth every dollar and more.
13:04 12 Oct 19
Summary-excellent from product to service. We would definitely call again. I haven't seen such great customer service. Details below:-------------------------------------------------------------We had three "sound proof" windows placed in our home last week. Overall, we were extremely pleased as the customer service delivered from purchase to installation was outstanding:The sound proof windows are absolutely wonderful. We live in the city and can no longer hear the trucks right behind our house backing up at 3AM. Our only regret is that we didn't do them earlier.Sales: Very patient as we decided which type of window and how many. We cancelled our order at one point (within the timeframe allowed) and there was not any pushback. In the end, we purchased two more windows and the bill went up about 10K but we would not have felt comfortable doing so had sales not been so patient and willing to help us make the best decision for us.They came to our house an extra time to ensure they had the right measurements. They were not at all pushy. We appreciated honesty in questions about the sound proof window. They knew what they were talking about and yet knew limitations, not trying to oversell a product.Installation crew: Proud of what they do and it shows. We had only three windows placed but the crew gave us red carpet service. There ended up to be a scratch on the window. They were straightforward about the issue, process, and plan. They went out of their way after a long day to find a painter for us to paint the frames and had him there the next day. The entire crew was very pleasant, polite, respectful and did a great job with the installation.They came out to evaluate the scratch, were straightforward, and said that it can't be fixed. He didn't try to cover up something. We appreciated his honesty. While out, the crew member fixed another window latch and ordered the needed part.Office staff: Clear, concise and we knew the plan. Very organized.Overall, the staff has individual roles but worked in a pleasant, organized, systematic fashion to provide an excellent service. We have not seen this service in such amount of time that we wanted to make sure you are aware of how good of a company and employees you have. It is great to see them take pride in what they do and the end result is a good product and happy customers.It's been great working with this company. We look forward to having more windows installed in the future.
15:07 08 Oct 19
This company stands behind their word. I had my whole house's windows replaced. There were a few issues, but upon me bringing them up, they came back and fixed everything. I would use them again because standing behind your work is huge! We had leaks during Harvey and this is why we got new Windows. Nothing has leaked since! They look great! I'm completely satisfied! Thank you!
15:54 05 Sep 19
Initial Contact:We bought a 20 year old house in the Energy Corridor with single-paned windows throughout and wanted to upgrade the windows to save on cooling bills and keep out traffic noise. We talked to friends and searched online to find window replacement companies with good reviews and testimonials. We had four or five companies come out to look at the job and that was when we met Josh. More so than other reps, Josh knew his products, competitors’ products, and most importantly what questions to ask us about our preferences that we didn’t even know to ask; such as, do we want mullions (grids) in the windows – more on that later. Josh taught us a lot about windows: UV treatment options, local code around which windows must be tempered, different types of operating windows, that in the U.S. the glass for all brands’ windows ultimately comes from only three companies, what a transom is, and much more. Josh also made us comfortable about Houston Window Experts as a company; local, not too large/small/new, have tenured and skilled installers.Negotiation:Comparing quotes, HWE’s was the most professionally presented with a separate price listed for each type of window and even a small diagram of the each window to illustrate the orientation and in what direction it will open. They did not offer the lowest quote to start with and even after “sharpening the pencil” they were still a little more expensive than other quotes. The process of discussing price was a low-drama affair and Josh communicated promptly and clearly. Taking all of the aspects into consideration, we decided to go with Houston Window Experts.Installation:Because the windows are custom-made, there is a few-week lag between when they are ordered and when they arrive. The windows arrived fairly close to the estimated time and were installed within days of their arrival. In my case, Jeremy led the installation crew. I made a special request to him that he get his best caulk-guy to lay the interior beads and they were indeed perfect! There was no damage to the interior or exterior of the house, which was a little surprising given the extent of the work that was performed. The only thing that I flagged after installation was that a couple of the screens on the larger windows were not 100% taught and Jeremy’s guys came back and addressed that the next day.Follow-up:Above, I mentioned how Josh had specifically asked us whether we wanted mullions in the windows. We had asked for no mullions, but a couple of months after the windows were replaced our Homeowners Association contacted us and informed us that mullions are mandatory. We were afraid that we might need to replace all of the windows that we had just installed! We appealed to the HoA, but they were inflexible. We reached out to Josh and he rescued us by sourcing some retro-fit mullions from the manufacturer (AMSCO). What’s more, he didn’t even charge us for them. And this was months after he had been paid. So I really consider that going above and beyond!Summary:If you are looking for window replacements for a rental property or an application where you don’t care about the final fit-and-finish, then there are cheaper non-custom options. But for your primary residence or where you do want quality work, we had a really good experience with Houston Window Experts.
CARLOS DE LAS CUEVAS
03:20 27 Jul 19
Houston Windows Experts made the initial process for measuring and ordering very easy. They also helped to clear the HOA permission.They showed up as scheduled and did the installation very quickly. Under Ben's leadership, the whole crew worked efficiently and they had 7 windows perfectly installed in 4 hours. Additionally, the installation was silent, clean and careful. I feel very lucky to have them working at my home.Special thanks to Josh Luddy who was all the time very helpful and responsive.Thank you Houston Windows Experts! You really honor your name!Gratefully,Carlos de las Cuevas
20:44 26 Jul 19
I wish I had gone to these folks when I first started looking to replace my windows. They have a great showroom so you can see what you're buying and the differences between the manufacturers. I ended up choosing Milgard Style Line. What sold me on HWE is that their installers work for them; they are not subcontractors. They did an outstanding job. Very professional and very meticulous. I am so please with how it turned out and the entire buying process.
14:40 29 Apr 19
I called few places around town for my window issues. All the places wants to come and replace my windows. After speaking with owner of Houston Window Expert he assured me that nothing is wrong with my windows and they are working perfect. He gave me quick class on my problem with window cons sedation. Thank you for advice and if I ever need windows I will call them.
02:42 17 Apr 19
I will definitely be doing business with Houston Window Experts again. The Amsco windows they’ve installed look amazing & the difference in noise reduction has been a blessing. I feel very fortunate to have found these guys.Jeff, Patty & Jeremy thank you all for making this such an easy experience. Your professionalism is over the top!!!I look forward to doing my remaining windows.Ellen D
21:02 03 Apr 19
Excellent company with proven, hassle-free warranty process.I've heard people say: a warranty is just a ticket to go fight with somebody. Unfortunately, that is often true in my experience. Houston Window Experts is the opposite, thankfully. This company stands by its product and workmanship.We have more than $45,000 in windows at our house and HWE was the installer. That's a lot of windows. Some developed a slight defect which would get worse overtime. When I called this company, I was pleasantly surprised by how quickly and hassle-free my warranty claim was serviced! The repair was super clean, effective and timely. I highly recommend this firm because of its quality and hassle-free warranty practices.
20:51 03 Apr 19
It is such a a joy to be able to give 5 stars to Houston Window Experts and their team. It is unfortunately rare to have a company exceed your expectations, but that is what Josh, Jeremy, Sara, Ivy and a few others who either helped me select the windows, came & measured, confirmed the installation appointment, and/or installed the windows. The windows look great. The crew did a great job installing the windows, protecting our furniture, cleaning up afterwards--and even replacing a piece of rotten wood at the bottom of one of the windows! And the price was reasonable and competitive.
23:38 02 Apr 19
I just want to thank Houston Window Experts for their "Outstanding Customer Service." I called regarding a torn screen. It was easier than I had anticipated. They completely took care of us. I also want to thank Patty Bass for the time she took in helping my husband choose the right windows for us. We frequently recieve compliments on them. In a city as large as Houston it's easy to get lost in all the competition. However, not when you deliver a good product, stand by your word and see the sale through, which includes the customer service we received. Thank you Houston Window Experts!!!!!!
22:32 25 Mar 19
We recently had all of our windows replaced by Houston Window Experts and we are so pleased by the results! The entire experience was great, even when a few kinks had to be ironed out. The whole team was very professional and 100% customer service oriented, which is highly unusual in this day and age. They made sure that we were completely satisfied before calling the job "done". I would absolutely recommend Houston Window Experts to all my friends and neighbors!
Michael J. Carr
23:04 06 Mar 19
Hello Jeff,My wife and I are so happy about the new windows and the team who did the work, that we decided to send you a note about it. To summarize, we will list the reasons for our happiness at the process and the result:1. Our house is much quieter! We no longer hear the howling of the North wind hitting our bedroom window, or the barking dog across the drainage canal.2. Now, instead of heat being sucked out of rooms via windows, the house maintains a more even temperature everywhere. My office, which would be much colder (or hotter in the summer), is now nearly the same temperature as the rest of the house--now only 1.5 degrees different.3. Your team is, as the President would say, made up of "incredible people." They came, covered everything with tarps, performed the difficult, dangerous and dirty job of removing the old windows and in some cases cutting back drywall, with cheerful skill and pride in their work. Installation of the new windows was performed with careful skill and attention to detail.4. Your people were happy to show me how they do what they do. Craftsmen are very interesting people. I learned a lot!5. After hours of continuous hard work, the job was done, and most shocking to me of all was to see your team vacuuming and mopping my house! I never expected that!6. The windows are beautiful and the installation matches the quality of the hardware.7. The only downside of all of this, was that between Houston Window Experts and the IRS, our account was basically emptied out. But we will recover eventually.Thanks again.Michael and Connie Carr
17:29 19 Feb 19
Houston Window Experts provided professional service from start to finish. We love the windows, all 14 of them and the new sliding door.We decided on HWE because their salesman from several years ago left a positive impression on us. He presented the product in a no pressure to buy way. When we were finally ready to buy, Patty came out to begin the ordering process. Patty is friendly and great at customer service. She helped us pick out the product that best served our needs. Then Jeremy and Scott came to take measurements soon after. The installation team was efficient, friendly, and professional. Thank you Raf, Ben, and the rest of the team. The office staff was helpful and professional. Jeremy, the supervisor, remedied our concerns immediately. The whole team is trained really well in customer service or the company just hires really friendly and competent people. In the end, we are very happy with our purchase and will definitely recommend HWE to anyone looking for new windows.
17:11 01 Feb 19
We ordered windows and glass doors for one of our company's projects. The service was excellent. We received a high quality windows, very well made and they delivered on time. Ivy was amazing and she took care of all our needs with outstanding level of customer service. One of the best suppliers in town
06:03 29 Jan 19
After Harvey, we unfortunately needed to replace windows on the first floor of our home - obviously due to extensive flood damage. After reaching out to several companies, I settled on Houston Window Experts. While they weren't the least expensive, they WERE the most courteous, professional, and personable company I came across. To me - that far outweighs the added cost...Besides, I looked at the reviews, researched the company and felt I could trust what they were going to be doing with my home.OMG...from the very beginning, the staff at HWE were a God-send. Patty (my sales rep) was professional & punctual, and was able to provide me with the service I commanded - all without hesitation. She was able to get me what I wanted within budget, albeit expensive - and communicate design choices and options clearly. It wasn't complicated - especially since this was a new process to me and a stressful one at that. Because of that, we redid the ENTIRE home! The new Milgard windows we chose are to die for!Jeremy and the installation team he sent to my home were absolutely the best. I don't think I could've asked for a better experience. They were quick, efficient, CLEAN!, and very respectful. They cleaned up after themselves even during the process, were courteous to my family, and communicated with me the entire time. I've had small issues post install (window trim caulking and a screen - warranty - issue) that have always been rectified promptly!!I highly recommend Houston Window Experts! Thank you for the great experience and the absolutely beautiful windows!
18:56 28 Jan 19
I did a lot of research in choosing a window install company and I chose this company based on the reviews about their customer service and installation.The team at Houston Window Experts are just that, experts. Their level of customer service is unbeatable. Josh was our sales rep and he helped me narrow down what windows would work best for my needs and wants, and not based on what the norm was or what’s popular. He answered all my questions in detail and had a vast knowledge about all of his products that made me feel confident in my purchase. Jeremy came by to do the final measurements and was quick and efficient and he was also the one who called me to schedule my window install. Very communicative and pleasant to work with. I never had any communication problems and everyone was on time when we had something scheduled. The install team was outstanding. They covered everything in plastic, were efficient and clean in their work. Cleaned up after themselves inside and outside. They did a fantastic job and I could not have asked for better service.What a great company, I genuinely cannot rave about them enough. I will recommend them again and again to friends and family and I will be a customer for life.
15:08 15 Dec 18
Houston Window Experts helped me with a large order for windows and doors for my home, Of the work i have had done on my house, working with Houston Window Experts was, by far, the least stressful and the easiest to get done. The service experience was outstanding. Response to questions by the staff was wonderful.I have received many compliments on the windows and doors and have highly recommended Houston Window Experts to many of my friends and neighbors.Thank you for my piece of mind.
18:19 03 Dec 18
Everything I was looking for! Beautiful windows and great customer service. The installation crew respected my home and property. I will call on this company again soon to replace my front entry door.
Based on 45 reviews
Houston Window Experts
21:32 10 Jan 23
From start to finish the team at Houston Window Experts exceeded all expectations -- which is something I rarely experience. Jeff and his entire group were...
10:02 23 Dec 22
We have been in our house for almost a year and have been trying to replace our first round of windows since day one. Went through a big name company who...
13:21 26 Jul 22
Houston Window Experts installed Amsco Restoration vinyl replacement windows for our 23 year old house. We are so happy with the results! A crew of about...
18:33 10 Jul 22
We had our last 6 windows replaced. As usual the crew was exceptional. Great work and cleanup.
10:26 18 Apr 22
I needed new windows really badly. I liked the showroom at their place and how they talked about the different choices available for my situation. Made...
08:22 09 Mar 22
We recently had 18 new windows installed by Houston Window Experts. From the sale to the install everything was handled professionally. We were alway kept...
05:34 03 Jan 22
We just completed the first phase of our remodel. As with any construction there are always unexpected challenges. What makes Houston Window Experts stand...
13:19 16 Dec 21
We live in one of the first homes ever built in April Sound. It still had it's original 1970s windows. We had to be very particular about which company we...
06:44 12 Sep 21
Needed some information, and Jeff was very responsive (on a Sunday). He gave me a couple of referrals to a couple other local businesses who might be able...
15:32 25 Aug 21
The most amazing thing happened today. A service company came out to give us a quote - Josh Ludy showed up on time, was very informed, professional, and...
07:01 15 Mar 21
Just wanted to let you know what a wonderful and impressive job Houston Window Experts did on our home. From the initial quote from Patty, the...
10:02 06 Mar 21
My husband and I noticed a small leak in our bathroom window even after he had put some caulking on it a while back so we reached out to get a few estimates...
07:59 06 Jan 21
This was a great experience from start to finish!Two neighbors had used Houston Window Experts, and were quite satisfied. So, we went to their showroom to...
13:35 02 Jan 21
They helped me research exactly the best product for my home. They were kind and helpful during the process. They also have wonderful videos on YouTube to...
11:31 18 Nov 20
We desperately needed to replace our old windows and sliding glass door. When i say old, i mean old and also, one window was the old ice bricks things. Like...
13:24 12 Nov 20
Reached out to Jeff to get a window fixed and Jeff promptly responded with a alternate solution instead of replacing the entire window. Also provided...
10:58 09 Oct 20
I had a large project (87 windows to be replaced) and decided to solicit interest from two local replacement window companies. My wife called Houston Window...
04:17 23 Sep 20
The most AMAZING customer service! I called Houston Window Experts because of their great YouTube videos providing education on window differences as I try...
05:00 13 May 20
Houston Window Experts proved to exceed expectations all the way around. From the sales experience to the installation it was exceptional service. The...
08:23 30 Mar 20
We consulted with Jeff the owner for a potential new door. His patience and ability to answer all questions to make sure I had all the information even if...
16:28 09 Mar 20
I called Houston Window Experts with a non-typical window question. I called and explained I'm a public servant and rescuing the citizens when necessary is...
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