Houston window reviews

Houston Window Experts Reviews

Google Reviews

Selah Cambias
1 day ago
Windows and sliding doors replacements are a big ticket item. We want to get it right. Although we're too far away to hire Houston Window Experts to change our windows and sliding doors, they spent almost two hours explaining the options for my area. There's no showroom as complete as this one within hundreds of miles. And there's definitely no team as kind and helpful. Missie was so generous and informative, I couldn't ask for more. If you're even thinking about changing your windows, start your research with Houston Window Experts.
Photo from customer reviewPhoto from customer review
Response from the owner:Selah, thank you so much for the kind and thoughtful review! It was great to meet you, and we truly appreciate you spending the time with our team. Even though your project was outside our service area, helping you understand your options and feel confident moving forward is exactly what we aim to do.

Missie will be thrilled to hear your feedback - she genuinely enjoys helping homeowners make informed decisions, whether they end up working with us or not. Thank you again for the recommendation, and we wish you the very best with your window and door project.
Kim McLeod
5 days ago
Chris and Enrique headed up the team that installed our new front door and patio doors. They were very efficient and got the work done in four hours. We would highly recommend Houston Window Experts.
Response from the owner:Kim, thank you for the great review. We’re glad to hear Chris, Enrique, and the team delivered such an efficient installation and had everything completed so quickly. Your recommendation means a lot to us—thank you for choosing The Window Experts!
Kim Bullard
7 days ago
Installation was easy. Chris and crew were professional. They cleaned everything up. They moved and replace plants, blind, and tv stand.
Response from the owner:Kim, thank you for the great review. We’re glad to hear Chris and the crew made the installation easy and took such good care of your home. Going the extra mile to protect your space and clean up properly is always a priority for us. We appreciate you choosing The Window Experts!
steven
1 week ago
Milton and his installation crew did a great job and were very meticulous to detail and cleaned up each day. They were very polite and explained what they were doing that day. Only took two days to install all our windows.
Photo from customer reviewPhoto from customer reviewPhoto from customer review
Response from the owner:Steven, thank you for the great review—and the photos look great! We’re glad Milton and the crew delivered such a smooth, efficient installation while paying close attention to detail and keeping everything clean each day. Clear communication and a respectful work site are important to us, so it’s great to hear that stood out. We truly appreciate you choosing The Window Experts.
Robert G
2 weeks ago
From start to finish, the entire window replacement project was wonderful! No pressure sales from Dan, and great installation day with Nick and team. Windows beautiful and efficient! You tube videos very helpful and educating throughout complete process. I would definitely recommend Houston Window Experts! Well done!
Response from the owner:Robert, thank you for the great review! We’re glad you appreciated the no‑pressure approach from Dan and had a smooth installation with Nick and the team. It’s also great to hear the videos were helpful throughout the process. Enjoy your new windows, and thank you for recommending us - we truly appreciate it!
David Kurtz
2 weeks ago
Helpful and very honest
Response from the owner:Hi David - thanks so much for the 5 star review and affirmation of our values: treating our customers how we would want to be treated - with honesty, dignity, and respect! Josh and the rest of our Team are ready to support as needed!
Diana Nevins
3 weeks ago
If replacing windows was an art form, The Window Experts would be considered “masters”. Communication during the entire process was precise and informative. From the salesperson to the installation team, all representatives were professional and knowledgeable. Extra shout out to the installation team as we knew there was a chance we would need to touch up the paint in the area. They were not joking, they left the space in better shape than it was before they arrived. Night and day- old, broken seal windows to clean crisp and bright view…..
Response from the owner:Thank you so much for the kind words Diana. It's our pleasure to serve you. We're very proud of our in-house installation team and will pass along your review. Have an amazing day!
Bill Summers
3 weeks ago
Chris and his crew installed my windows today. They were all very professional and lived up to the 5 star ratings.
Response from the owner:Your kind words truly made our day! Chris and the team take great pride in their work, and it means so much to know their professionalism stood out. Thank you for trusting us with your home, we hope you enjoy your new windows for years to come!
D Smith
3 weeks ago
These guys are 1st class all the way! Professional, great communication, quality work! Fantastic experience! They deliver on what they promise, which is very difficult to find these days!! Honest, quality work. 100% I love my new windows, makes the house look 10 years newer!!
Response from the owner:Thank you so much for the amazing review! We truly appreciate you taking the time to share your experience. It means a lot to hear that our team’s communication, professionalism, and workmanship stood out to you. We're thrilled that you love your new windows and that they’ve given your home such a fresh, updated look! If you ever need anything in the future, we’re always here to help. Thanks again for trusting us with your home! 😊
Response from the owner:Thank you so much for the 5-star review!
Greg Saikin
1 month ago
HWE was a pleasure to work with. In short, we found significant value in the professionalism of the sales, back-office, and installation teams. When we encountered an issue, we had zero concern about whether it would be timely addressed. They continued to prove themselves with actions, making them an exemplary partner. I unhesitatingly recommend HWE for any residential project.
Response from the owner:Greg, thank you for the thoughtful review. We’re glad to hear you had a great experience with our sales, office, and installation teams! When issues come up, our goal is always to address them quickly and stand behind our work, so your feedback means a lot. We truly appreciate your trust and your recommendation. Thanks again for choosing The Window Experts!
Bryan Coryea
1 month ago
I really appreciate all the great work done by the team at The Window Experts. I had 3 windows that have leaked for several years and wanted to replace them but wanted to make sure I would have no leaks afterwards. I watched Jeff Ludy’s U-tube videos to learn about different window types and causes of leakage. I also watched and learned about Jeff’s method of install to prevent leakage on one of his videos which I found helpful. I had a challenging replacement since I have stone exterior and I was concerned since I did not know where the leaks were originating from exactly. Several companies provided their thoughts and suspected leak paths, but I found Jeff’s explanations the most convincing and since he guarantees no leaks, I was convinced. Additionally, Jeff was cheaper overall for my project and the crews were Jeff’s employees and not contracted. The replacement was done as promised in less than one day and a mason came out the following day to replace the stones that fell during the replacement of the windows. Excellent job by the crews. Lastly, I appreciate that the crew managed to keep their working area small and cleaned up all of the mess they created. Overall, all promises made during the sales process were delivered and I appreciate their straightforward approach and honesty. Thanks for a job well done!
Response from the owner:Bryan, thank you for the fantastic review. We’re really glad Jeff’s videos helped you understand the causes of leaks and what a proper installation should look like. Stone exteriors can be tricky, so we appreciate the trust you placed in us—especially after hearing different explanations from other companies.

Our crews take a lot of pride in their work, and it’s great to hear they delivered on everything we promised, from the installation to the masonry follow‑up and the cleanup. We’re thrilled you had a smooth experience and that the project was completed exactly as expected.

Thank you again for choosing The Window Experts and for your kind words. We truly appreciate it!
Julio V
2 months ago
Great product , excellent work and amazing followup on minor details… they listen and address all your concerns .. definitely a customer oriented business .. rare these days
Response from the owner:Julio, thank you for the awesome feedback! We’re really glad to hear you’re happy with the product and the installation and service Teams. We take a lot of pride in the small details, so it means a lot that you noticed. Listening and making sure every concern is addressed is exactly what we aim for. We truly appreciate your trust in us!
Bernard Kaplan
2 months ago
Fantastic experience and the best improvement we've made to our home. Installers were professional and answered all our questions as the job progressed. Highly recommend!
Response from the owner:Bernard, thank you so much for the fantastic review! We’re thrilled to hear that the new windows and doors have been such a great improvement for your home. Nick, Ricky, and our install crew will be excited to know their work and communication made the process smooth for you. We appreciate the recommendation and are always here if you need anything down the road!
Mack Jones
3 months ago
From first visit to wrap up the job went great. Lots of clear communication, install crew is professional and great at what they do. This is my second house and second set of windows from TWE. Highly recommend
Response from the owner:Thank you so much for your continued trust in TWE! We’re thrilled to hear that your experience went smoothly from the first visit through completion. Clear communication and professional installation are very important to us, and it means a lot that you chose us again for your second home. We truly appreciate the recommendation and the opportunity to handle your window installation!
Roy DiPasquale
3 months ago
Dear Mr. Kassim,

I hope this message finds you well. I am writing to share my evaluation of your company, Houston Window Experts. Simply put, your team exceeded my expectations, and I am thoroughly impressed with the work you have done.

As a retired commercial general contractor, I have extensive experience and understanding of the industry. Based on my background, I can confidently say that your company's performance stood out in several key areas that are critical to success.

First and foremost, the quality of workmanship was exceptional. The attention to detail and the professionalism displayed by your team were evident throughout the entire process. The installation was seamless, and the end result surpassed what I had initially envisioned.

Furthermore, your customer service was exemplary. From the initial consultation to the completion of the project, every interaction I had with your staff was pleasant and professional. They were always responsive, accommodating, and eager to address any questions or concerns I had.

In addition, the efficiency with which your team operated was impressive. The project was completed on time and within budget, which is a testament to your company's organizational skills and commitment to delivering on promises.

Overall, my experience with Houston Window Experts has been nothing short of outstanding. I am grateful for the excellent work you have done and would not hesitate to recommend your services to others in need of window installation or replacement.

Thank you once again for exceeding my expectations. I wish you and your team continued success in all your future endeavors.

Sincerely,

Roy G. DiPasquale
Response from the owner:I can't thank you enough for such a thoughtful message. Your feedback means so much to us, and hearing that we exceeded your expectations — especially from someone with your industry experience — is truly an honor.

Coming from someone with your industry expertise, your feedback on the consultation to installation and customer service, carries real weight. I'm proud of what our team accomplished, and it's gratifying to know our workmanship, professionalism, and efficiency exceeded your expectations. We approach every job with the mindset that it's our own home or business, so knowing that shone through in your experience means we're doing something right.

Thank you for placing your trust in us and for taking the time to share your thoughts. Your words remind us why we do what we do every day.
Caroline Williams
3 months ago
Working with Houston Window Experts was a dream and I almost wish I had more windows so that I could continue working with them. The process started with Josh coming to my house which was seamless. It was quick. He explained a lot about their company and how they operate. next i went and visited their showroom, which was really helpful. I was able to see everything, finishes, colors, materials in person because there’s a ton of customization that you can do. when I popped into the showroom, Missie was there and she is who helped me with my project. she had a great ideas, great suggestions I hadn’t even thought of, and even bent the rules a little bit for me (don’t tell). once I had everything picked out I got weekly email communication letting me know, Hey, we’re still waiting on your materials. We didn’t forget about you. My materials arrived on the date they told me they would and and within the week maybe even three days later they were at my house. Showed up right when they said they would. I think it was John and Chris and their team. They were fantastic. They moved every piece of furniture and rug that was in the way, they put tarps down, They had plastic shields to prevent things from coming in. They were efficient and really nice to work with. the crew was so nice to me while I was dealing with my dogs and multiple deliveries throughout the day. Something that stood out to me is that the installation crew is paid a salary so there’s no incentive for them to rush through a project and get it finished in one day. comforting to know. now that I have my new windows and door installed, I could not be happier. It has made the biggest difference in the noise, the temperature and just overall aesthetic of my house. I don’t stop talking about it and if you need new windows or new doors seriously don’t even look anywhere else you have to go here.
Response from the owner:Caroline, thank you so much for sharing this incredible review! We’re thrilled to hear that your experience with Houston Window Experts was such a positive one. Josh, Missie, Chris, and the entire team will be so happy to know their hard work made a difference for you.

We love that you enjoyed visiting the showroom and exploring all the customization options—and that Missie’s ideas helped bring your vision to life! It’s great to hear our communication and installation process gave you peace of mind, and that the crew’s attention to detail stood out. We truly believe quality matters, and your note about our salaried installers is exactly why we do things that way.

Knowing your new windows and door have improved the noise, temperature, and overall look of your home makes us so proud. Thank you for trusting us and for recommending us so highly. If you ever need anything in the future—or just want to talk windows—we’re always here for you!
Rachel McCarson
3 months ago
Appreciated the easygoing initial appointment to go over windows without any high-pressure sales tactics. When the team came out, the crew leader was professional and explained exactly how the install would go. The team was there at 7:30am and done by around 4 pm. They cleaned up as they went and left our house in good condition. Highly recommend.
Response from the owner:We really appreciate you taking the time to share your experience. It’s great to hear that the initial appointment felt comfortable and that our installation team met your expectations from start to finish. We’ll be sure to pass your kind words along to the crew. Thanks again for trusting us with your home!
Paul Valle
3 months ago
Good experience overall. Relatively low pressure sales process, windows arrived on schedule and efficient installation of 7 large windows in a single day, even working around our toddler and newborn’s sleep schedules.

Two horizontal sliders were a little noisier after install than expected (and we specifically got windows designed for sound isolation due to a busy street). They sent a service tech out who measured everything and determined the issue was the sliding portion was manufactured 3/16” too long and the weather stripping wasn’t seating as well as it should. They ordered replacement parts and had them installed in a few weeks without any issue, and it definitely improved the sound. Appreciate the level of service.
Response from the owner:Thank you so much, Paul, for taking the time to leave such a detailed review. We’re really glad to hear you had a good experience and that our team could keep things efficient and low-pressure, especially while working around your toddler and newborn’s schedules.

We also appreciate you bringing the slider issue to our attention. Standing behind our work and making things right is very important to us, so it’s great to hear that came through.

Thank you again for choosing us and trusting us with your home, it really means a lot. If you ever need anything at all, please don’t hesitate to give me a call.

Terri Morgan
4 months ago
Installation went well. The team showed up when they said the would and vacuumed and cleaned up after. It was nice visiting with some of the team members. Victor showed me how the windows can come out for better cleaning. Took about 3.5 hours. Very happy.
Response from the owner:Thank you so much! We love hearing this, It’s great to know the team made the process easy and left everything clean, and Victor will be happy to hear you found his tips helpful. We truly appreciate you taking the time to share your experience and are so glad you’re happy with the results. If you ever need anything, please let me know.
ERIC DE LAS ALAS
6 months ago
Simply desire to express our gratitude for a job well done on beautifying our home and more …

Exceptional Experience with Houston Window Experts

Our recent home improvement project with Houston Window Experts was nothing short of outstanding. Having gone through several renovations in the past, we can confidently say this team set a new benchmark for professionalism, integrity, and craftsmanship.

Respectful and Professional Conduct

We would like to recognize the following crew leaders: Gerald, Donald, Cory, and Victor. They radiated with confidence and effectively led resulting in a very cohesive team. And the installers: Carlos, Elmer, Joel, Francisco M, Austen, Gilberto, Alexander, Kyle, Rusty, Jason, Melvin, and Freydin. Based on their respective roles, each of them demonstrated exceptional skills. Likewise, Memo and his painters performed detailed post-installation touch-ups. Overall, they all conducted themselves in a teaming manner.

From day one, the entire crew demonstrated the highest level of respect—for both of us as homeowners and our property. They were consistently punctual, polite, and approachable. Every interaction was met with courtesy and a willingness to engage in meaningful conversation. Despite the nature of the worksite, the team maintained a clean and safe environment, diligently tidying up at the end of each day and ensuring no hazards were left behind.

Integrity and Accountability

The quality of work was exceptional. Each task was carefully reviewed before being marked complete, and the team welcomed feedback without hesitation. When we pointed out areas needing extra attention, they responded with professionalism and a genuine commitment to excellence.

Teamwork and Safe Culture

The crew operated like a well-oiled machine. Leadership was evident, with crew leaders providing keen oversight, guidance and continuously assessing work quality. In addition, they took time to perform some on-the-job training and mentorship to junior members. Every team member understood their role, stayed focused, and supported one another. The morale was high, and the atmosphere was one of joy and collaboration. A standout moment was the coordinated effort to lift a heavy header to the second-floor balcony—executed with precision, clear communication, and a strong emphasis on safety.

Jeff’s Expertise and Marketing Flair

Jeff’s approach was instrumental in our decision-making process. His informative YouTube content helped us understand the nuances of window materials, features, and installation practices. Through our own study and complemented by Jeff’s educational approach, these empowered us to make informed choices and truly appreciate the value of our investment.

Patty’s Design Insight

Patty’s patience and design foresight were invaluable. She took the time to understand our home’s orientation and environmental factors, balancing aesthetics with functionality. Her extra effort—bringing competing product samples for us to evaluate—made a significant difference. One of her most impactful suggestions was converting our balcony French doors into a huge sliding patio doors and windows combination. This transformation expanded our study space and enhanced our view, setting Houston Window Experts apart from competitors.

Final Thoughts

This window and door replacement project exceeded our expectations, something we rarely say. We hope the team finds us to be fair yet discerning clients who simply value high standards. Jeff, you are truly fortunate to have such an extraordinary staff. It was a pleasure working with all of you, and we look forward to enjoying the results for years to come.

We wholeheartedly recommend Houston Window Experts to anyone seeking top-tier service and results.

Thank you,
Eric and Candace de las Alas
Response from the owner:Hi Eric and Candace,

I just wanted to say thank you—your message truly made our day. The fact that you took the time to write something so thoughtful (and remembered all those names!) says so much about who you are. We’re genuinely grateful for your kind words and the care behind them.

It brings us real joy to know that the project not only met your expectations but exceeded them. That’s always our goal, and hearing it from you in such a thoughtful and detailed way makes it all the more meaningful.

We’ll absolutely be sharing your message with the crew—and everyone you mentioned by name. They take a lot of pride in their work, and recognition like this means a great deal to them.

I’m also so glad the YouTube videos helped guide your decision-making, and I know Patty will truly appreciate your comments about her design support. She pours her heart into every home she works on, and your note will mean the world to her.

Thank you again for trusting us with your home—we’re so glad you’re happy with the final result. Please don’t hesitate to reach out if there’s ever anything we can help with down the road.


All the best

Jeff
Marilyn Wilson
6 months ago
Missie was amazing! She educated me on the key differences between all of the window lines without any sales pressure. She gave me notes to remind me of what to ask for when ordering my windows. Unlike those sleazy window replacement guys that come to your house, there was no sales pressure. Every line they offer are beautiful and high quality and worthy of a significant renovation like we are doing, i cannot recommend them highly enough! And check out their Youtube Channel, The Window Experts. Great advice there too!
Response from the owner:Marilyn,

Thanks for your kind words about Missie. I think she’s an amazing representative of our company. I’m glad you’re able to visit our showroom.

Jeff

Lauren Weller
6 months ago
We had a wonderful experience from beginning to end. Joey was great at the beginning of the process and explained the products and installation process very well. The team communicated well while waiting for our materials to be delivered. Chris managed the installation of the window project. The crew was courteous, did a great job with the installation, and cleaned up well. We plan to use Houston Window Experts again for the next phase of our window project.
Response from the owner:Lauren,

Yay!!! Thank you for your trust in our team. We’re looking forward to working together again!

Jeff

Buglump gnxyl
6 months ago
They are one of the best managed companies that we have ever had the pleasure to do business with. Everything went exceptionally well. Chris and crew arrived on time and went right to work. We had 10 windows installed in less than 8 hours and the workmanship is amazing. This crew went the extra mile with my home and, when they left, it was like they were never here.

Visit their showroom, you won't regret it. Jeff, you have a top notch organization.

Thanks again Chris, Donald and the rest of your crew.
Response from the owner:Thank you so much for taking the time to write this review. Yes, I do believe we have a top-notch team. Everyone does such a great job. I’m truly fortunate to have such great customers and employees!

Jeff
Colin Lee
6 months ago
I had a fantastic experience with Houston Window Experts and their outstanding installation crew. From start to finish, the team was professional, knowledgeable, and incredibly efficient. They took the time to explain the process, answer all my questions, and made sure everything was done to perfection.
The installation crew was especially impressive—punctual, respectful of my home, and meticulous in their work. The quality of the windows and the craftsmanship exceeded my expectations. I truly appreciate their attention to detail and commitment to customer satisfaction.
I highly recommend Houston Window Experts to anyone looking for top-tier service and expert installation. They made the entire process smooth and stress-free!
Response from the owner:Colin,

That’s awesome!!

Thank you for your trust in our team. We’re grateful!

Jeff

Sally Johnson
7 months ago
WINNER all around ! From our first encounter at their studio, to appointment at our home for picking and choosing, measuring…..then a LONG wait for the windows to be installed…….(they have to be factory made). Then the delivery and install date !!!!!1st class ! Crew was on time. Professional. Friendly. Each person knew their job and did it VERY well. We are ABSOLUTELY delighted 😊
Response from the owner:Sally,

This is great! I’m so glad you enjoyed the process of working with our team. We are so grateful!

Jeff
Sandi Peck
7 months ago
Wonderful experience from the salesman, Steve Gatlin, to the team of installers. Everything was extremely well executed and I can't be more pleased.
Photo from customer reviewPhoto from customer review
Response from the owner:Sandi, thank you so much for taking the time to write this review. We really appreciate the opportunity to serve you!

If you ever need anything, please let me know.

Jeff
Ross` Wagner
7 months ago
We built a new house and wanted to look at a wide range of window manufacturers and through a recommendation of our building advisor, came to Houston Window Experts. The experience was great, and were shown several manufacturer's windows, detailing the pros and cons of each. We decided to go with Anlin. We ordered around 90 windows, and it saved us a pile of money versus the Andersen windows we had previously selected at another vendor.

When the windows arrived, our framer installed most, but he was not comfortable with the installation requirements on a few, so we had Houston Window Experts come and install the remaining ones. We did have a couple which did not get installed properly the first time and had to have HWE come back and correct the installation, which was done pretty quickly. It was also noted that a couple of our arch windows were not the correct windows to go over the casements below. Again, HWE reordered the windows and installed once they arrived. Their customer service made sure we were happy. I will recommend having HWE do the installation on a new home, even if your framer can do the job, because they know all aspects about installation of your windows.

After the windows were installed and had been in place a few months, we experienced a break in one of the windows and one of the casement windows needed adjustment. I reached out to our HWE representative and that evening he had let me know they would get someone out to do the adjustment, but had to refer me to customer service for the breakage as it was covered by the manufacturer. After providing pictures of the damaged window to HWE customer service, they told me the replacement window glass was ordered and expected in about 3 weeks and would reach out to schedule the install and casement adjustment.

This is great customer service! They not only talk the talk, they walk the walk. I would use Houston Window Experts again in a heartbeat!
Response from the owner:Ross, your home looks amazing!

Thank you so much for taking the time to write a review about your experience with our team. We take great pride in providing our clients with a delightful experience.

If there’s anything we can do for you in the future, we will be here!

Jeff


Pam Spears
8 months ago
Such a wonderful install of beautiful windows! Professionalism at its highest!
Speed, precision, cleanliness, and efficiency for an almost whole house of replacements windows. They leave the job site in immaculate condition! Thank you Mr. Lundy for your surprise visit. They truly are the experts. 🏆
Response from the owner:Pam, I’m so grateful for you placing your trust in our company, and for taking a minute to write this five star review. I am very proud of our guys and the professionalism and the care they take for my clients homes.

If there’s anything I can ever do for you, never hesitate to call, please

Jeff.
Shawn Spears
8 months ago
Hi All,

We just had 8 windows installed by The Houston Window Experts. The communication from start to finish was top notch. I was dreading another window job as we’ve had windows replaced before by a national chain ( WW) and it was horrible. No pushy sales folks and no upselling like other companies we’ve had visit before with previous window quotes. We were provided a look at the options and walked through the process of installation. The installation was as clean as promised when we signed our contract. It’s hard to believe a company lives up to its stated expectations. They arrived on-time, installed the windows professionally (using top notch products on the rough openings) and answered any questions we had a long the way. To our surprise Jeff (owner) stopped in during the installation process. Jeff, Dan and all excellent work. Looking forward to doing more business with you. Thank you for doing what you said you’d do from start to finish.
Response from the owner:Shawn, it was so cool to get to meet you, your mother, and your puppies yesterday!

Thank you for placing your trust in us and for this kind review. We look forward to working together in the future.

Jeff

Mari Kay Morrison
9 months ago
After much research and study, I met with Houston Window Experts. From the Showroom Manager to my Project Manager to Installation it was the most amazing process. If only all of the work I have done to my house would have been this easy and PROFESSIONALLY done. Did not leave a mess and made sure on several levels I was satisfied. The videos that the owner has made was very helpful in formulating questions for me to ask and also for things to watch out for from other dealers. There is NO comparison. 5 stars!
Response from the owner:Mari Kay, thank you for this review. It’s great to hear that you had such a good experience with our team.

Thank you for your business.

Jeff


Ryan Roy
10 months ago
Houston Window Experts walked me through their thorough process, quality and selection of window options. They matched my existing windows and door with their wide selection process (Important, because I had stringent HOA). They kept me in the loop on the progress of the manufacturing of the windows (2-3months, every door window cut to fit) Installation process was smooth, arrived on-time, finished with care and cleaned up after they were complete. They even handled a small crew incident with professionalism and worked to make sure I was satisfied.

I'd highly recommend them and would certainly use them again in the future
Response from the owner:Ryan, thanks so much for your business. We are grateful to work with you.

Jeff

i c
11 months ago
Hey people. Let me tell a good story of Jeff. Couple years ago we needed some sliding doors, a bay window and est on about 18 windows. Renewal by A stopped in (we're in Pennsylvania) for a sales pitch. At about 3 h, we were ready to bite, limited time offer, there you go. AND price will be 58k. WHAT! We need windows, they are good, so. . .we signed. Then we thought. What have we done?! Started looking for advice and found Jeff and his Youtube videos. Asked some questions about the process, if there was an exit, and these things. Jeff gave solid advice. We were able to cancel and rethink the process. Jeff saved us!! I would consider moving to Texas to buy his windows; what a Godsend Jeff was. Sorry, I can't weigh in on HWE windows, but customer service above and beyond, EVEN not yet a customer. Who does that?!!! Thanks again, so much Jeff! Ron from Pa.
Response from the owner:Hey, that’s what I’m here to do! I’m so glad that we were able to save you from making a mistake. If I ever get up your way, I’ll look you up!

Jeff
Alison Wang
12 months ago
I really want to give them five stars, the salesman Joey is super courteous and professional, no pressure sales and helped me picked the best solution for my needs. The service man Richard is professional, owns the issues and fix everything he can. But I am disappointed with the installation team. After the initial install, we noticed almost all windows left with nail holes and even some nails sticking out on the window sill, two windows has holes on the screen, and two windows were stuck and cannot open all the way up. I had very high expectations for this company given the great reviews and the company’s advertising of using their own crew and how their installation is as good and important as their product. I have to have one appointment to fix the holes and screen and now I need another appointment to fix the stuck windows due to improper installation(have to break open the window frame and perform a large repair) . Although their after sales service has been great and owns the issues, I really wish the installation was done correctly and flawless the first time.

Overall the new windows are beautiful and we noticed quieter, brighter and cooler rooms immediately, I still recommend this company overall very professional, honest, and easy to work with. There is room for improvement for installation team though, as that is really the most important step of this entire process.
Photo from customer review
Response from the owner:Alison, I am so disappointed in how we handled your installation. I really don’t even have the words to express my sincerest feelings about disappointing you. Yes, overall, as you said, you had a good experience with us. But that’s not good enough for me. Our goal as a company is to provide you with the most delightful home improvement experience you’ve ever had.

Unfortunately, we dropped the ball here, and the buck stops with me. Yes, we are going to make this right, and we are going to make you whole. I’m just sad that it didn’t happen on the first go around. I will personally look into this matter and update you via email.

Jeff

Joy Lee
12 months ago
We talked to several companies while looking to replace our 1990s era deteriorating windows. We settled on Houston Window Experts based on their thorough process, quality and selection of window options. They were great to work with, very responsive, very quality-focused with installation and did a thorough job with clean-up. I'd highly recommend them and would certainly use them again in the future.
Photo from customer reviewPhoto from customer review
Response from the owner:Joy, thank you so much for taking the time to write this review and post these beautiful photos of your home. I’m so grateful that you placed your trust in us, and I’m really excited to see your new windows in place! If you ever need anything at all, please feel free to reach out to me.

Jeff
Gary Gutkowski
1 year ago
We could not be happier with the windows that HWE installed recently in the rear of our house. Everyone at the company from the salesman to the project team that eventually installed the windows were knowledgeable, experienced, and a pleasure to work with. After watching many of the numerous videos that the owner posts on the website you can tell that he is committed to installing quality windows for his customers. After this experience we are planning to now have HWE also replace our front facing windows as soon as possible.
Response from the owner:Gary, thank you for your trust in our team. We look forward to working with you again soon!

Jeff

Paula G
1 year ago
I immensely regret not choosing Houston Window Experts for my window install. I went with another company and it was a nightmare. I wish I could go back in time and have Houston Window Experts handle my job.

Bradley is amazing. He set realistic expectations and went window by window addressing my concerns while creating a plan. He was very detailed about the install process. This company does not use subcontractors, they have in-house contractors who are their employees. I learned the hard way about why this is so important.

My neighbor used Houston Window Experts and we used a different company. The difference is clear. Their job took a few weeks, my job is still ongoing 8 months later. Bradley was so kind to come out and give us an assessment of the state of our windows. He walked us through ways to mitigate our situation with our installer. I wish we could rip these windows out and start completely over. That is why I wanted to share my experience and rave about Houston Window Experts. Don’t be like me. Make sure to get the reputable company to handle your window concerns and choose Houston Window Experts.
Response from the owner:Paula, thanks for sharing your experience. I am glad that Bradley has been helpful. Hopefully this will end well soon.

Jeff
Milton and his crew did an outstanding job, exceeding our expectations. They have set a new standard for the quality of service I expect from local businesses. The windows are beautiful (lots of glass, quiet, and efficient), and the installation was seamless—they arrived on time, prepared the rooms and floors, worked efficiently, stayed on schedule, vacuumed the work area, and left everything spotless. A+!
Response from the owner:Maxim, thank you for taking the time to write this review. Milton and the team are hard working people who truly care about our clients.

Thank you for choosing us for your window project.

Jeff
Stephanie Kohll
1 year ago
I can't say enough great things about this company. I had a fabulous experience with Josh Ludy and the entire team at Houston Window Experts replacing all 27 windows at my home. They are extremely professional, accessible, organized and efficient. It was raining during the 2 day install and not a drop of water got inside my home. I chose them because of all of the great reviews, and I'm so glad I did!
Response from the owner:Stephanie,

Thank you for your trust!!

Jeff Ludy
tboyett
1 year ago
Deanna Ware and the team at HWE were a tremendous asset for us in determining our window and door needs for our retirement home. You will not go wrong turning to these folks, Deanna in particular, to help get you on the path to success for your home.
Response from the owner:Thank you for writing this review. We appreciate you placing your trust in our team!

Jeff Ludy
Barbara Boyett
1 year ago
Worked extensively with Deanna Ware both in person and on the phone, and found her expertise and knowledge to be integral in helping us with our window needs. Highly recommend!!
Response from the owner:Barbara,

Thank you so much for putting your trust in us and for taking the time to write this amazing review! Yes, Deanna is really great and does an amazing job helping our clients achieve their goals with new Windows & Doors. If there’s anything I can ever do for you, please let me know.

Jeff Ludy
Sarah Amos
1 year ago
When I began the process of replacing all the windows in my home, I knew nothing about windows. My first proposal came from a well-known, lower-cost company, but then I came across Houston Window Experts. Their website, particularly the videos from the owner, stood out—not just as marketing, but as genuinely educational and transparent. The insights they shared helped me understand what to look for, what questions to ask, and how to make the best decision for my home. Patty, my salesperson, was equally informative and personable. She never felt salesy—just patient, knowledgeable, and focused on helping me understand the products, their differences, and my options. That level of care and expertise made all the difference in my decision.

Gabriel and Enrique, the onsite leaders, kept everything running smoothly. Having leadership present at all times gave me peace of mind, and the entire crew was kind, respectful, and incredibly meticulous. The way they prepped each room to minimize dirt and debris was impressive, and their systems for keeping everything clean and organized was top-notch. Every evening, they vacuumed, tidied up, and reset each space so my home never felt like a construction zone.

After two full days of major work in every room, I walked away not just happy, but genuinely grateful. It’s rare to have contractors in your home for such a big project and feel nothing but trust and appreciation—so much so that I had no hesitation leaving them to continue their work while I stepped out. The entire experience was seamless, and the result speaks for itself.

Replacing windows is a big investment, and I’m so glad I chose a team that values craftsmanship and customer experience just as much as the final product. I’d recommend Houston Window Experts without hesitation.
Response from the owner:Sarah,

I think it’s amazing that you took the time to write such a detailed review of your experience with our team. Your review is a good example of the level of excellence that we strive to perform for each of our clients every single day.

I appreciate you placing your trust in our team for your windows, and I’m so happy that you’re enjoying them to the fullest!

We are here should you need us again, thank you!

Jeff



Felix Uklist
1 year ago
Great experience. Knowledgeable and experienced crew. Would use it again.
Response from the owner:Felix,

Thank you for placing your trust in our team. We are grateful to serve you.

Jeff
Rita Yeakley
1 year ago
Houston Window Experts did a great job on my home. I’m so glad they are in the Dallas area now. They take care of your home like it’s their home. Check out their video on You Tube. It’s very informative when you are looking to replace the windows for your home. No pushy salesmen, just nice caring people who want to please their customers at a fair price. They will also take down your blinds and shutters and put them back up and move any necessary furniture. Others window companies told me I’d have to do that myself or hire someone else to do that. They are also very careful with your carpet and floors.
Response from the owner:Rita, thanks for being one of our DFW clients. We’ve been so well received and are grateful for your support.

If you ever need anything, please let me know.

Jeff

Doug T
1 year ago
Response from the owner:Thank you, Doug.
Tim Parker
1 year ago
Houstons premier window and door replacement company. We’ve purchased both windows and storm doors from them for our home. No pressured sales, competitive prices, quality product and installation.
Response from the owner:Tim, thank you so much for being a loyal client. I appreciate you placing your trust in our team. We’re here if you ever need us again.

Jeff

Yelp Reviews

Jackie S.
6 months ago
First rate from sales through installation and, more importantly, throughout...resolving any problems, including warranty, without issue!!!
Annie T.
7 months ago
high quality windows, smooth installation process and you get what you pay for. The team will keep you in touch every step of the way. No pushy salesman...
Danny L.
10 months ago
Sometimes installing windows can be a pane, but Houston Window Experts makes it easier than expected.

I used them twice for different houses, so that alone...
Marie S.
1 year ago
My husband and I recently replaced all of the windows in our home and we are so glad we worked with Houston Window Experts. Past experiences with...
J Scott N.
1 year ago
Texas Window Experts is very easy to work with. Not pushy with their sales and did everything they said they would do. I did a lot of research and found TWE...
Rita Y.
1 year ago
This is the best company for single or widowed women when you need your windows replaced. The salesman was not pushy, and their windows were fair priced. I...
M.A. B.
1 year ago
Windows still performing well after two years. Very happy with the whole process from sales to installation.
Michael O.
1 year ago
We had a great experience from start to finish. Very personable, professional, and reliable company.
Coco V.
1 year ago
Houston Window Experts is an exceptional company. From the moment I worked with Josh, the salesperson, to the final installation, everyone was friendly,...
Gc C.
1 year ago
We had an excellent experience with Houston Window Experts! From the start, it felt more like talking to a friend than someone just focused on making a...
Dave W.
1 year ago
We are so happy to have used Window Experts! We have all new windows and doors, and have been super happy with all of them. The whole process is pleasant...
Bill F.
2 years ago
Outstanding installation experience! Houston Window Experts visited our home several times making precise measurements. Once we sealed the deal the...
Alvin S.
2 years ago
We had original single-pane windows that came with the house we built in 1996 and had covered with solar screens. When I had a busted window during the...
Shelli H.
2 years ago
Very disappointed! In 2021 we had every window in our house replaced by Houston Window Experts. A few months ago, I noticed water damage around a few...
Laureen F.
2 years ago
I had "builder" single-pane windows that we had covered with solar screens. It did cut down on the electricity, but it made my house look dark inside....
Bill M.
2 years ago
Houston Window experts replaced single pane windows in our home with Double Pane Anlin Windows in December 2023. They did a wonderful job. The crew was...
Josh F.
2 years ago
There is not enough good things that can be said about this company. Showed up on time for every appointment , answered all my questions and provided...
Laquinca B.
3 years ago
This goes out to Nate and the crew at Houston Window Experts a hardy thank you for a job well done. all I can say is give those guys a raise these men are...
Robert K.
3 years ago
From start to finish the team at Houston Window Experts exceeded all expectations -- which is something I rarely experience. Jeff and his entire group were...
New V.
3 years ago
We have been in our house for almost a year and have been trying to replace our first round of windows since day one. Went through a big name company who...
Lee C.
4 years ago
Houston Window Experts installed Amsco Restoration vinyl replacement windows for our 23 year old house. We are so happy with the results! A crew of about...
Rich K.
4 years ago
We had our last 6 windows replaced. As usual the crew was exceptional. Great work and cleanup.
Daniel C.
4 years ago
I needed new windows really badly. I liked the showroom at their place and how they talked about the different choices available for my situation. Made...
Rich K.
4 years ago
We recently had 18 new windows installed by Houston Window Experts.  From the sale to the install everything was handled professionally. We were alway kept...
Umang P.
4 years ago
We just completed the first phase of our remodel. As with any construction there are always unexpected challenges. What makes Houston Window Experts stand...
Stacy D.
4 years ago
We live in one of the first homes ever built in April Sound. It still had it's original 1970s windows. We had to be very particular about which company we...
AJ L.
5 years ago
Needed some information, and Jeff was very responsive (on a Sunday). He gave me a couple of referrals to a couple other local businesses who might be able...
Geoff R.
5 years ago
The most amazing thing happened today. A service company came out to give us a quote - Josh Ludy showed up on time, was very informed, professional, and...
Michael M.
5 years ago
Just wanted to let you know what a wonderful and impressive job Houston Window Experts did on our home. From the initial quote from Patty, the...
Debbie R.
5 years ago
My husband and I noticed a small leak in our bathroom window even after he had put some caulking on it a while back so we reached out to get a few estimates...
Russ B.
5 years ago
This was a great experience from start to finish!
Two neighbors had used Houston Window Experts, and were quite satisfied. So, we went to their showroom to...
Andrew W.
5 years ago
They helped me research exactly the best product for my home. They were kind and helpful during the process. They also have wonderful videos on YouTube to...
L P.
5 years ago
We desperately needed to replace our old windows and sliding glass door. When i say old, i mean old and also, one window was the old ice bricks things. Like...
Kent F.
5 years ago
Reached out to Jeff to get a window fixed and Jeff promptly responded with a alternate solution instead of replacing the entire window. Also provided...
Cat A.
5 years ago
I had a large project (87 windows to be replaced) and decided to solicit interest from two local replacement window companies. My wife called Houston Window...
Kim J.
6 years ago
The most AMAZING customer service! I called Houston Window Experts because of their great YouTube videos providing education on window differences as I try...
Casey P.
6 years ago
Houston Window Experts proved to exceed expectations all the way around. From the sales experience to the installation it was exceptional service. The...
Valerie H.
6 years ago
We consulted with Jeff the owner for a potential new door. His patience and ability to answer all questions to make sure I had all the information even if...
dave d.
6 years ago
I called Houston Window Experts with a non-typical window question. I called and explained I'm a public servant and rescuing the citizens when necessary is...
Bree D.
7 years ago
After Harvey, we unfortunately needed to replace windows on the first floor of our home - obviously due to extensive flood damage. After reaching out to...
View More on Yelp.com

The following are actual reviews from independent websites about our company:

I had four estimates done before I chose Houston Window Experts. Jeff was the most Knowledgeable and really spent the time with us to answer all of our questions and concerns.The windows turned out better that we had expected and the install crew was great also.
Larry K. / Richmond, TX
Houston Window Experts replaced 20 windows in our Woodlands home. Very professional installation. However, the reason I'm writing such positive review is how they handled the hick up. One of the windows was broken during installation. No excuses were given and the widow was fixed with in days. Good job guys. I highly recommend this company!
Phillip Smith / Houston, TX
Houston Windows Experts showed up on time, worked fast and efficiently, and the new windows look great. The installation team did an excellent job. I've worked with many contractors over the years, and i'd say HWE was one of the best experiences.
Angie's List
When it comes to windows for your home, you don't want to mess around. You want somebody that will take the time to do it right. Houston Window Experts will take the time to review with you multiple options when it comes to new or replacement windows. As an architect it is important to me that the windows function as they should. I have used HWE on multiple projects and all have turned out stunning. You will be pleased you hired Houston Window Experts to protect your investment.
studio H + H architects / Houzz
I couldn't be more pleased with the work quality, product and integrity of the company's employees.From the receptionist, to the laborers and sales, everything went smoothly from start to finish.Price was extremely competitive, so much so, that I had my sliding glass doors replaced with french doors at the same time! Would highly recommend.
Jennifer S. / Houston, TX
For the past several days we had Houston Window Experts install 27 new replacement windows on Robert graham Your review will be posted publicly on the web. Learn more our house. My wife and I want to share how very pleased we are. Each of the two crews were outstanding. Preparation included covering everything with plastic, drapes on all the exposed floor areas. Their cleanup was just as great, everything swept and vacuumed. Jeremy, Ben, and Raphael, the crew chiefs and ops manager, were outstanding, as they communicated every step of the way. One window, in excess of 250 pounds, was installed effortlessly. See pics.This local family owned company has our highest recommendation and were very competitive as well.
Robert Graham
Jeff from Houston Window Experts came out to my home and gave me an estimate on their Simonton windows and the Hardie siding. I could not have been more impressed. This company will do what they say and they don’t pressure you when giving their estimate.
Robert H
I had over 5 window companies give me bids on the windows for my home. I had prices ranging from $4500 to over $15,000! The young man from Houston Window Experts was the only person who was able to sort through it all, explain the differences in windows and why their prices varied so much. Then he helped me find the exact window I wanted at a very affordable price. The windows are absoultely awesome, they are exactly what I wanted and I have already noticed about a 40% reduction in my light bill over last year. The installation crew installed all my windows in one day, they were very clean and thorough and they left my home looking just like it was. I can strongly recommend Houston Window Experts for any homeowner is selective about who they do business with and who wants someone who is an expert in their field of work. I will certainly be calling on them again for various projects around my home in the future.
Roxy G
I had the people from Houston Window Experts come out and give me an estimate for new windows. The salesman was NOT PUSHY and he did not try to talk me into anything. (If he had I would have asked him to leave!) I compared them to 3 other Houston Window Companies and they offered me the best windows at the best price. Their price was so competitive that I was concerned about using them. I called 5 of their references and researched them on the internet. I decided to give them a shot at it. I could not have been more pleased. They sold me Simonton windows with a double-lifetime warranty and installed 10 windows in my home. The istallers were so thorough and clean and I was so pleased that I bought 7 more windows for the other side of my home. I will be calling them back when I am ready to complete the project. I can strongly reccomend them to anyone who is looking for superb quality, service and value. My hat’s off to you guys!
Rod G.
We were hot all summer and then cold all winter since we bought our home in 2006. As a gift to ourselves for Christmas, we decided to buy new windows for our home. We investigated several companies, their windows, their pricing and their reputation. The more we looked, the more we liked Houston Window Experts. They offered the same Simonton windows as the other companies but at about 20% less than our other quotes. They installed all 17 windows in two days and they cleaned up in each room as they worked. I am very pleased with the windows, their quality and the work done by saveonsiding. For the first time in my life I can walk around my home without having to wear a heavy jacket. My home is more comfortable and it is quieter too. Thank you Houston Window Experts for giving me the windows I’ve always wanted at a great price. I will certainly be calling you out when it’s time to replace my siding next year.
Lynn C.
The Houston Window Expert guys gave me a great looking home at a very affordable price. I had three or four others give me a quote and I found that the guys from Houston Window Experts had a very knowledgeable estimator, great prices and the experienced crews to do the work. I researched them online and found many websites touting the quality of the work and how well the company met their expectations. I assumed they would cost more than the other bidders because of their reputation and experience. They were higher than two of my bids and lower than the other two. I am so glad I chose them because they came to the job on time everyday, did great work, cleaned up every night and finished ahead of schedule. I will certainly be calling them for any future projects around my home.
Billy Y.

Free Consultation with a Houston Window Expert

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We will:
  • Listen to your needs and concerns.
  • Show you a variety of energy-efficient replacement window products.
  • Bring sample windows and doors so you can see your options up close.
  • Provide expert advice to help you select the best replacement windows for your home and budget.
  • Inspect your old windows and doors and measure to ensure a precise weather-resistant and airtight fit.
  • Explain the window installation process so you will know what to expect.
  • Give you a written estimate for your replacement windows, including expert installation and taxes.
  • Walk you through our replacement window ordering and installation process so you know what steps to take next.
  • Never pressure you or waste your time.
Contact us for your window replacement and installation needs today!