Houston Window Experts Reviews

Simply desire to express our gratitude for a job well done on beautifying our home and more …

Exceptional Experience with Houston Window Experts

Our recent home improvement project with Houston Window Experts was nothing short of outstanding. Having gone through several renovations in the past, we can confidently say this team set a new benchmark for professionalism, integrity, and craftsmanship.

Respectful and Professional Conduct

We would like to recognize the following crew leaders: Gerald, Donald, Cory, and Victor. They radiated with confidence and effectively led resulting in a very cohesive team. And the installers: Carlos, Elmer, Joel, Francisco M, Austen, Gilberto, Alexander, Kyle, Rusty, Jason, Melvin, and Freydin. Based on their respective roles, each of them demonstrated exceptional skills. Likewise, Memo and his painters performed detailed post-installation touch-ups. Overall, they all conducted themselves in a teaming manner.

From day one, the entire crew demonstrated the highest level of respect—for both of us as homeowners and our property. They were consistently punctual, polite, and approachable. Every interaction was met with courtesy and a willingness to engage in meaningful conversation. Despite the nature of the worksite, the team maintained a clean and safe environment, diligently tidying up at the end of each day and ensuring no hazards were left behind.

Integrity and Accountability

The quality of work was exceptional. Each task was carefully reviewed before being marked complete, and the team welcomed feedback without hesitation. When we pointed out areas needing extra attention, they responded with professionalism and a genuine commitment to excellence.

Teamwork and Safe Culture

The crew operated like a well-oiled machine. Leadership was evident, with crew leaders providing keen oversight, guidance and continuously assessing work quality. In addition, they took time to perform some on-the-job training and mentorship to junior members. Every team member understood their role, stayed focused, and supported one another. The morale was high, and the atmosphere was one of joy and collaboration. A standout moment was the coordinated effort to lift a heavy header to the second-floor balcony—executed with precision, clear communication, and a strong emphasis on safety.

Jeff’s Expertise and Marketing Flair

Jeff’s approach was instrumental in our decision-making process. His informative YouTube content helped us understand the nuances of window materials, features, and installation practices. Through our own study and complemented by Jeff’s educational approach, these empowered us to make informed choices and truly appreciate the value of our investment.

Patty’s Design Insight

Patty’s patience and design foresight were invaluable. She took the time to understand our home’s orientation and environmental factors, balancing aesthetics with functionality. Her extra effort—bringing competing product samples for us to evaluate—made a significant difference. One of her most impactful suggestions was converting our balcony French doors into a huge sliding patio doors and windows combination. This transformation expanded our study space and enhanced our view, setting Houston Window Experts apart from competitors.

Final Thoughts

This window and door replacement project exceeded our expectations, something we rarely say. We hope the team finds us to be fair yet discerning clients who simply value high standards. Jeff, you are truly fortunate to have such an extraordinary staff. It was a pleasure working with all of you, and we look forward to enjoying the results for years to come.

We wholeheartedly recommend Houston Window Experts to anyone seeking top-tier service and results.

Thank you,
Eric and Candace de las Alas

Missie was amazing! She educated me on the key differences between all of the window lines without any sales pressure. She gave me notes to remind me of what to ask for when ordering my windows. Unlike those sleazy window replacement guys that come to your house, there was no sales pressure. Every line they offer are beautiful and high quality and worthy of a significant renovation like we are doing, i cannot recommend them highly enough! And check out their Youtube Channel, The Window Experts. Great advice there too!

We had a wonderful experience from beginning to end. Joey was great at the beginning of the process and explained the products and installation process very well. The team communicated well while waiting for our materials to be delivered. Chris managed the installation of the window project. The crew was courteous, did a great job with the installation, and cleaned up well. We plan to use Houston Window Experts again for the next phase of our window project.

They are one of the best managed companies that we have ever had the pleasure to do business with. Everything went exceptionally well. Chris and crew arrived on time and went right to work. We had 10 windows installed in less than 8 hours and the workmanship is amazing. This crew went the extra mile with my home and, when they left, it was like they were never here.

Visit their showroom, you won't regret it. Jeff, you have a top notch organization.

Thanks again Chris, Donald and the rest of your crew.

I had a fantastic experience with Houston Window Experts and their outstanding installation crew. From start to finish, the team was professional, knowledgeable, and incredibly efficient. They took the time to explain the process, answer all my questions, and made sure everything was done to perfection.
The installation crew was especially impressive—punctual, respectful of my home, and meticulous in their work. The quality of the windows and the craftsmanship exceeded my expectations. I truly appreciate their attention to detail and commitment to customer satisfaction.
I highly recommend Houston Window Experts to anyone looking for top-tier service and expert installation. They made the entire process smooth and stress-free!

WINNER all around ! From our first encounter at their studio, to appointment at our home for picking and choosing, measuring…..then a LONG wait for the windows to be installed…….(they have to be factory made). Then the delivery and install date !!!!!1st class ! Crew was on time. Professional. Friendly. Each person knew their job and did it VERY well. We are ABSOLUTELY delighted 😊

Wonderful experience from the salesman, Steve Gatlin, to the team of installers. Everything was extremely well executed and I can't be more pleased.

We built a new house and wanted to look at a wide range of window manufacturers and through a recommendation of our building advisor, came to Houston Window Experts. The experience was great, and were shown several manufacturer's windows, detailing the pros and cons of each. We decided to go with Anlin. We ordered around 90 windows, and it saved us a pile of money versus the Andersen windows we had previously selected at another vendor.

When the windows arrived, our framer installed most, but he was not comfortable with the installation requirements on a few, so we had Houston Window Experts come and install the remaining ones. We did have a couple which did not get installed properly the first time and had to have HWE come back and correct the installation, which was done pretty quickly. It was also noted that a couple of our arch windows were not the correct windows to go over the casements below. Again, HWE reordered the windows and installed once they arrived. Their customer service made sure we were happy. I will recommend having HWE do the installation on a new home, even if your framer can do the job, because they know all aspects about installation of your windows.

After the windows were installed and had been in place a few months, we experienced a break in one of the windows and one of the casement windows needed adjustment. I reached out to our HWE representative and that evening he had let me know they would get someone out to do the adjustment, but had to refer me to customer service for the breakage as it was covered by the manufacturer. After providing pictures of the damaged window to HWE customer service, they told me the replacement window glass was ordered and expected in about 3 weeks and would reach out to schedule the install and casement adjustment.

This is great customer service! They not only talk the talk, they walk the walk. I would use Houston Window Experts again in a heartbeat!

Such a wonderful install of beautiful windows! Professionalism at its highest!
Speed, precision, cleanliness, and efficiency for an almost whole house of replacements windows. They leave the job site in immaculate condition! Thank you Mr. Lundy for your surprise visit. They truly are the experts. 🏆

Hi All,

We just had 8 windows installed by The Houston Window Experts. The communication from start to finish was top notch. I was dreading another window job as we’ve had windows replaced before by a national chain ( WW) and it was horrible. No pushy sales folks and no upselling like other companies we’ve had visit before with previous window quotes. We were provided a look at the options and walked through the process of installation. The installation was as clean as promised when we signed our contract. It’s hard to believe a company lives up to its stated expectations. They arrived on-time, installed the windows professionally (using top notch products on the rough openings) and answered any questions we had a long the way. To our surprise Jeff (owner) stopped in during the installation process. Jeff, Dan and all excellent work. Looking forward to doing more business with you. Thank you for doing what you said you’d do from start to finish.

After much research and study, I met with Houston Window Experts. From the Showroom Manager to my Project Manager to Installation it was the most amazing process. If only all of the work I have done to my house would have been this easy and PROFESSIONALLY done. Did not leave a mess and made sure on several levels I was satisfied. The videos that the owner has made was very helpful in formulating questions for me to ask and also for things to watch out for from other dealers. There is NO comparison. 5 stars!

Houston Window Experts walked me through their thorough process, quality and selection of window options. They matched my existing windows and door with their wide selection process (Important, because I had stringent HOA). They kept me in the loop on the progress of the manufacturing of the windows (2-3months, every door window cut to fit) Installation process was smooth, arrived on-time, finished with care and cleaned up after they were complete. They even handled a small crew incident with professionalism and worked to make sure I was satisfied.

I'd highly recommend them and would certainly use them again in the future

Hey people. Let me tell a good story of Jeff. Couple years ago we needed some sliding doors, a bay window and est on about 18 windows. Renewal by A stopped in (we're in Pennsylvania) for a sales pitch. At about 3 h, we were ready to bite, limited time offer, there you go. AND price will be 58k. WHAT! We need windows, they are good, so. . .we signed. Then we thought. What have we done?! Started looking for advice and found Jeff and his Youtube videos. Asked some questions about the process, if there was an exit, and these things. Jeff gave solid advice. We were able to cancel and rethink the process. Jeff saved us!! I would consider moving to Texas to buy his windows; what a Godsend Jeff was. Sorry, I can't weigh in on HWE windows, but customer service above and beyond, EVEN not yet a customer. Who does that?!!! Thanks again, so much Jeff! Ron from Pa.

I really want to give them five stars, the salesman Joey is super courteous and professional, no pressure sales and helped me picked the best solution for my needs. The service man Richard is professional, owns the issues and fix everything he can. But I am disappointed with the installation team. After the initial install, we noticed almost all windows left with nail holes and even some nails sticking out on the window sill, two windows has holes on the screen, and two windows were stuck and cannot open all the way up. I had very high expectations for this company given the great reviews and the company’s advertising of using their own crew and how their installation is as good and important as their product. I have to have one appointment to fix the holes and screen and now I need another appointment to fix the stuck windows due to improper installation(have to break open the window frame and perform a large repair) . Although their after sales service has been great and owns the issues, I really wish the installation was done correctly and flawless the first time.

Overall the new windows are beautiful and we noticed quieter, brighter and cooler rooms immediately, I still recommend this company overall very professional, honest, and easy to work with. There is room for improvement for installation team though, as that is really the most important step of this entire process.

We talked to several companies while looking to replace our 1990s era deteriorating windows. We settled on Houston Window Experts based on their thorough process, quality and selection of window options. They were great to work with, very responsive, very quality-focused with installation and did a thorough job with clean-up. I'd highly recommend them and would certainly use them again in the future.

We could not be happier with the windows that HWE installed recently in the rear of our house. Everyone at the company from the salesman to the project team that eventually installed the windows were knowledgeable, experienced, and a pleasure to work with. After watching many of the numerous videos that the owner posts on the website you can tell that he is committed to installing quality windows for his customers. After this experience we are planning to now have HWE also replace our front facing windows as soon as possible.

I immensely regret not choosing Houston Window Experts for my window install. I went with another company and it was a nightmare. I wish I could go back in time and have Houston Window Experts handle my job.

Bradley is amazing. He set realistic expectations and went window by window addressing my concerns while creating a plan. He was very detailed about the install process. This company does not use subcontractors, they have in-house contractors who are their employees. I learned the hard way about why this is so important.

My neighbor used Houston Window Experts and we used a different company. The difference is clear. Their job took a few weeks, my job is still ongoing 8 months later. Bradley was so kind to come out and give us an assessment of the state of our windows. He walked us through ways to mitigate our situation with our installer. I wish we could rip these windows out and start completely over. That is why I wanted to share my experience and rave about Houston Window Experts. Don’t be like me. Make sure to get the reputable company to handle your window concerns and choose Houston Window Experts.

Milton and his crew did an outstanding job, exceeding our expectations. They have set a new standard for the quality of service I expect from local businesses. The windows are beautiful (lots of glass, quiet, and efficient), and the installation was seamless—they arrived on time, prepared the rooms and floors, worked efficiently, stayed on schedule, vacuumed the work area, and left everything spotless. A+!

I can't say enough great things about this company. I had a fabulous experience with Josh Ludy and the entire team at Houston Window Experts replacing all 27 windows at my home. They are extremely professional, accessible, organized and efficient. It was raining during the 2 day install and not a drop of water got inside my home. I chose them because of all of the great reviews, and I'm so glad I did!

Deanna Ware and the team at HWE were a tremendous asset for us in determining our window and door needs for our retirement home. You will not go wrong turning to these folks, Deanna in particular, to help get you on the path to success for your home.

Worked extensively with Deanna Ware both in person and on the phone, and found her expertise and knowledge to be integral in helping us with our window needs. Highly recommend!!

When I began the process of replacing all the windows in my home, I knew nothing about windows. My first proposal came from a well-known, lower-cost company, but then I came across Houston Window Experts. Their website, particularly the videos from the owner, stood out—not just as marketing, but as genuinely educational and transparent. The insights they shared helped me understand what to look for, what questions to ask, and how to make the best decision for my home. Patty, my salesperson, was equally informative and personable. She never felt salesy—just patient, knowledgeable, and focused on helping me understand the products, their differences, and my options. That level of care and expertise made all the difference in my decision.

Gabriel and Enrique, the onsite leaders, kept everything running smoothly. Having leadership present at all times gave me peace of mind, and the entire crew was kind, respectful, and incredibly meticulous. The way they prepped each room to minimize dirt and debris was impressive, and their systems for keeping everything clean and organized was top-notch. Every evening, they vacuumed, tidied up, and reset each space so my home never felt like a construction zone.

After two full days of major work in every room, I walked away not just happy, but genuinely grateful. It’s rare to have contractors in your home for such a big project and feel nothing but trust and appreciation—so much so that I had no hesitation leaving them to continue their work while I stepped out. The entire experience was seamless, and the result speaks for itself.

Replacing windows is a big investment, and I’m so glad I chose a team that values craftsmanship and customer experience just as much as the final product. I’d recommend Houston Window Experts without hesitation.

Great experience. Knowledgeable and experienced crew. Would use it again.

Houston Window Experts did a great job on my home. I’m so glad they are in the Dallas area now. They take care of your home like it’s their home. Check out their video on You Tube. It’s very informative when you are looking to replace the windows for your home. No pushy salesmen, just nice caring people who want to please their customers at a fair price. They will also take down your blinds and shutters and put them back up and move any necessary furniture. Others window companies told me I’d have to do that myself or hire someone else to do that. They are also very careful with your carpet and floors.

Houstons premier window and door replacement company. We’ve purchased both windows and storm doors from them for our home. No pressured sales, competitive prices, quality product and installation.

It's been several years since Houston Window Experts installed windows in our home and I still recall the full "sales to follow up after the installation" experience as being first class. I particularly recall the professionalism of the supervisor and the work crew who installed our windows. There is a difference in how this company is run!

We had a great experience from start to finish. Very personable, professional, and reliable company.

We had an excellent experience with Houston Window Experts! From the start, it felt more like talking to a friend than someone just focused on making a sale. Communication was excellent, and we were kept informed throughout the process, which we really appreciated. The crew was proficient, respectful, and kind; They took their time to ensure everything was done right and never rushed through the installation. Highly recommend!

Houston Window Experts recently completed a 30-plus windows & doors residential replacement project for me. I am extremely happy with the experience from “first bid” to “final walk through”
I researched many brands, received bids from seven companies, and ultimately chose Houston Windows. Houston Windows replaced three “oversized” picture windows that several companies could not even bid.
Jeff’s company clearly has a strong culture of professionalism and integrity throughout. Large jobs are seldom if ever perfect, but Houston Windows went above and beyond to make mine so. Any minor issue was dealt with immediately and effectively. Special thanks to Patty, Gerald, Brian, Burke, Sara, Erin, and all the guys on the ladders. Great work, team! We love our new windows and doors. I highly recommend this company.

We had our entire mid-50's house updated with new windows and patio doors. Houston Window Experts were amazing in all respects.

A year after installation our windows are still in outstanding shape. . I can't recommend Houston Window Experts enough. The sales, communication, installation, and quality were all amazing.

Great experience. Helpful and knowledgeable salesperson, communicative staff, and professional installers. No surprises. And our living room stayed much warmer during the recent freezing weather!

Absolutely incredible choices paired with very professional installation.

We recently installed a new patio sliding door, and it’s made a noticeable difference in both the look and functionality of our home, The sliding mechanism is incredibly smooth and easy to use. It slides open and closed with minimal effort, which is a huge upgrade from our old, worn-out door. The door has a sleek, modern design that really opens up our living space. The large glass panels allow for an abundance of natural light. The wait was little long, but the installation team did a great job. Thank you Joey, Erin, and Houston Window Expert teams.
We highly recommended them.

Window Specialists are absolutely the most wonderful windows you can get for your home. Beautiful work all around, definitely would recommend over again!

I replaced our windows back in April and wanted to wait a few months until posting a review.

Josh was very professional and answered all of our questions during and after our visit, to include next steps needed for financing. He was also very respectful of the meeting time slot (2 hours), as he was aware that we had another window sales person coming in right after him.

After we made the decision to go with HWE, we were handed over to Erin, who was very responsive to our questions regarding the status of manufacture, delivery, and scheduling of the installation.

When the install date finally arrived 9 weeks to the day of order, we were pleasantly surprised by Milton and his team. We anticipated a two day job, but luckily had two crews that day and finished in one. Having had experiences with multiple contractors over the years, this was by far our best experience. The quality of work was excellent, but what really stood out to us was the attention and care given to cleaning the windows and work area after completion. If I hadn't been at home all day, I would have never known that construction work had been done.

When Hurricane Beryl hit, a couple of our windows started leaking. HWE honored their warranty and identified/fixed the leaks and patched/painted the minor damage done during the original window replacement.

It is very refreshing to find an honest, transparent company that delivers on their promise to do excellent work - I highly recommend them!

They just replaced all of the windows on my house and I could not be happier with the entire process. The sales person was not pushy at all and truly wanted me to make the most informed decision. The installation crews were amazing. They were all absolute professionals and left my house better than they found it. The support along the way was as good as it it gets. Every time I had a question, they were quick to get me the information I needed. I would recommend Houston Window Experts to anyone looking to replace or install new windows.

We are very happy with Houston.Window Experts & their customer service.Today Ryan came on time for the follow up details and was very efficient at his job and very polite.Thanks once again for great customer service.

First rate from sales through installation and, more importantly, throughout...resolving any problems, including warranty, without issue!!!

high quality windows, smooth installation process and you get what you pay for. The team will keep you in touch every step of the way. No pushy salesman...

Sometimes installing windows can be a pane, but Houston Window Experts makes it easier than expected.

I used them twice for different houses, so that alone...

My husband and I recently replaced all of the windows in our home and we are so glad we worked with Houston Window Experts. Past experiences with...

Texas Window Experts is very easy to work with. Not pushy with their sales and did everything they said they would do. I did a lot of research and found TWE...

This is the best company for single or widowed women when you need your windows replaced. The salesman was not pushy, and their windows were fair priced. I...

Windows still performing well after two years. Very happy with the whole process from sales to installation.

We had a great experience from start to finish. Very personable, professional, and reliable company.

Houston Window Experts is an exceptional company. From the moment I worked with Josh, the salesperson, to the final installation, everyone was friendly,...

We had an excellent experience with Houston Window Experts! From the start, it felt more like talking to a friend than someone just focused on making a...

We are so happy to have used Window Experts! We have all new windows and doors, and have been super happy with all of them. The whole process is pleasant...

Outstanding installation experience! Houston Window Experts visited our home several times making precise measurements. Once we sealed the deal the...

We had original single-pane windows that came with the house we built in 1996 and had covered with solar screens. When I had a busted window during the...

Very disappointed! In 2021 we had every window in our house replaced by Houston Window Experts. A few months ago, I noticed water damage around a few...

I had "builder" single-pane windows that we had covered with solar screens. It did cut down on the electricity, but it made my house look dark inside....

Houston Window experts replaced single pane windows in our home with Double Pane Anlin Windows in December 2023. They did a wonderful job. The crew was...

There is not enough good things that can be said about this company. Showed up on time for every appointment , answered all my questions and provided...

This goes out to Nate and the crew at Houston Window Experts a hardy thank you for a job well done. all I can say is give those guys a raise these men are...

From start to finish the team at Houston Window Experts exceeded all expectations -- which is something I rarely experience. Jeff and his entire group were...

We have been in our house for almost a year and have been trying to replace our first round of windows since day one. Went through a big name company who...

Houston Window Experts installed Amsco Restoration vinyl replacement windows for our 23 year old house. We are so happy with the results! A crew of about...

We had our last 6 windows replaced. As usual the crew was exceptional. Great work and cleanup.

I needed new windows really badly. I liked the showroom at their place and how they talked about the different choices available for my situation. Made...

We recently had 18 new windows installed by Houston Window Experts.  From the sale to the install everything was handled professionally. We were alway kept...

We just completed the first phase of our remodel. As with any construction there are always unexpected challenges. What makes Houston Window Experts stand...

We live in one of the first homes ever built in April Sound. It still had it's original 1970s windows. We had to be very particular about which company we...

Needed some information, and Jeff was very responsive (on a Sunday). He gave me a couple of referrals to a couple other local businesses who might be able...

The most amazing thing happened today. A service company came out to give us a quote - Josh Ludy showed up on time, was very informed, professional, and...

Just wanted to let you know what a wonderful and impressive job Houston Window Experts did on our home. From the initial quote from Patty, the...

My husband and I noticed a small leak in our bathroom window even after he had put some caulking on it a while back so we reached out to get a few estimates...

This was a great experience from start to finish!
Two neighbors had used Houston Window Experts, and were quite satisfied. So, we went to their showroom to...

They helped me research exactly the best product for my home. They were kind and helpful during the process. They also have wonderful videos on YouTube to...

We desperately needed to replace our old windows and sliding glass door. When i say old, i mean old and also, one window was the old ice bricks things. Like...

Reached out to Jeff to get a window fixed and Jeff promptly responded with a alternate solution instead of replacing the entire window. Also provided...

I had a large project (87 windows to be replaced) and decided to solicit interest from two local replacement window companies. My wife called Houston Window...

The most AMAZING customer service! I called Houston Window Experts because of their great YouTube videos providing education on window differences as I try...

Houston Window Experts proved to exceed expectations all the way around. From the sales experience to the installation it was exceptional service. The...

We consulted with Jeff the owner for a potential new door. His patience and ability to answer all questions to make sure I had all the information even if...

I called Houston Window Experts with a non-typical window question. I called and explained I'm a public servant and rescuing the citizens when necessary is...

After Harvey, we unfortunately needed to replace windows on the first floor of our home - obviously due to extensive flood damage. After reaching out to...