Houston Window Experts Reviews

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Houston Window Experts
Excellent
4.9
Based on 169 reviews
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Response from the owner: Thanks for your review!
Replacing all the windows was a huge investment. Houston Window Experts was the right choice for our home. Josh was informative, patient & throughout his presentation of many window styles, we never felt pressured. The installation by the team was incredible, taking exceptional care of our furniture. Plastic walls were placed for each window installation to prevent dust settling on our furniture & floors. Our family was more comfortable inside these past winter months & looking forward to a cooler summer. We chose Houston Window Experts because several of our neighbors selected this company & were happy with the service & product. We highly recommend this company.
Response from the owner: Zulema, it was our pleasure to work with you. I appreciate you taking the time to write this review.Jeff
Response from the owner: Shannon, Thank you for your 5 Star review!
Amazing team. We are so happy with our new windows!
Response from the owner: Nicole, thank you so much for your trust in our team. I appreciate you taking the time to write this review.Please let me know if there's anything I can do for you. Jeff
Houston Window Experts are truly a great company from top to bottom. I found Houston Window Experts on YouTube researching windows. Jeff's videos are great learning tool for information on windows and the installers. I set up three appointments for pricing and seeing what the responses they had to my questions. One of the companies didn't also do doors so that didn't fit what I wanted and the window cost was the highest of the quotes. The other company sales person made my wife and I fell like we had a used car salesman and could answer my questions when I asked about their BBB rating and all the issues about leaking windows. The sales rep did the side stepping routine. Now when the salesman came in from Houston Window Exports he had all my questions answered and could back up his information. He was also the only one that could give me pricing for both wind storm rated and impact rated windows and doors. When he left he gave me all the spec's with pricing. I told him when he left I needed a few days to think on my direction. He didn't know my wife and I already knew he made the sale. Called my insurance company to see if I went with impact rated doors and windows if an insurance discount would apply and that was a fat NO. So I called our salesman and wanted to proceed with Houston Window Experts. Contracts got emailed and signed. The office personal kept me informed of the progression of my order. They called and said everything came in from factories and inspection was all good. They also said they had a last minute cancelation on an install and asked if they could come the next day, Great no problem. They said they would arrive the next morning at 7:30am, boy 7:25am they are pulling into our driveway. They came in started putting down floor covers and putting plastic walls to protect areas. All the crew was very polite and professional. They all had great team work. The big thing to me is all of them were employees and not contractors. It took them 7 hours from start to finish installing 11 windows and 5 doors. When they left everything was clean and no mess left. The final clean up and demo of window operation was top notch. i know my review is long but it deserves to be and for people doing your research watch Jeff's YouTube videos.Thank you to Jeff, all your staff and Crew y'all are the best.Sincerely,Robert Norris
Response from the owner: Robert, Wow! Thank you for taking the time to write this wonderful review about your experience with our company. This means a lot to me and to my team. If I can ever do anything for you, please let me know. Jeff
We had original single-pane windows that came with the house we built in 1996 and had covered with solar screens. When I had a busted window during the holidays, I used it as an excuse to start upgrading all of my windows with double panes. After taking several bids from the competition, I had Houston Window Experts make their sales pitch last. They gave a new meaning to saving the best for last. 8-10 weeks later, today I have new windows and I love them! The installers were on time, provided a professional install, asked for questions, and made sure everything was cleaned up. They did a fantastic job, from the salesman Dan Arnold, to all of the follow-up e-mails updating the status of my window project, scheduling the install, and finally to the install team. Everything was first class! I will definitely replace the rest of my windows with Houston Window Experts. They come highly recommended!
Response from the owner: Alvin, thank you so much for your business and this kind review. Jeff
I researched window replacement companies and went with HWE as they seemed to present the most professional image and had consistently high ratings from customers.We had a very good experience in all steps of the process. The installers were great, very professional and careful. The Anlin windows look like a very high quality product and we will see how they hold up over time but the double-lifetime (original owner and subsequent owner) guarantee is comforting. Very good post-job follow-up to ensure we were satisfied.
Response from the owner: JM,Thank you so much for placing your trust in our team. I also appreciate you taking a minute to write this review.If there's anything you ever need for me, please do not hesitate to call.Jeff
Brandon Stegman and the whole Houston Window Experts team did a fantastic job from beginning to end. Windows are a huge investment, and there can be some apprehension in making sure you're investing in the right product. Jeff's videos on YouTube, and Brandon's guidance were incredibly helpful and assisted in making the best window decisions for our home. The installation process was A+ as well, making sure everything was 110% to our satisfaction. Will definitely be using the HWE team again in the future when we decide to do the rest of our windows.
Response from the owner: James, thank you so much for your trust in our company and for writing this review. We are very grateful for your business! Please reach out to me if I can help you in any way.Jeff
Pella Windows are excellent! Their customer service is terrific! My replacement window was expertly installed by the dynamic duo of Ricky and Taylor!Both careful and respectful!Thank you!Marcia B
Response from the owner: Marcia, thank you so much for your business and for your review!
I wanted to replace the builder windows in my house with double-pane windows. I went to the showroom at Houston Window Experts a few years ago and I viewed all of the high-quality window manufacturers that they carry. I knew I wanted the best double-pane windows since I live near an airport and I wanted both noise reduction and better energy-efficient windows. We had dark solar screens on our windows and they blocked out a lot of the natural light.So, I went back to the showroom and Jeff Ludy, the owner, showed me the Anlin Del Mar E vinyl double-pane windows and they were perfect. His son Josh came out to give me a quote and he was very informative and answered all my questions without any pressure to buy. He sent me a quote to my email and it was reasonable for the amount of windows and special sizes that were needed.Then Matthew came out and documented more specific measurements to order the custom windows directly from the Anlin manufacturer in California. The customer service staff kept me informed on the status of my windows and then a few months later (this was before Christmas) they contacted me about scheduling an installation date.They sent 2 crews to install my windows because I wanted it done in one day. They arrived early and covered all my floors with tarps and covered all my furniture and cabinets with plastic and the installation was efficient and seamless. I was so impressed by how quick and professional the installation crew was. I even bought the crew lunch. They finished the installation by 2:30 and I was so pleased. Milton, the Supervisor even replaced a board underneath one of my outside windows that was rotten. We just have to paint the board.Then the customer service representative sent me the warranty, which is transferrable to the new owners if we sell our house. These windows are 99% UV protected, so now I have more natural light coming into the house without the dark solar screens. I am so pleased.I can't recommend Houston Window Experts enough. They are a family-owned business that provides high-quality products and services. Jeff Ludy even has a YouTube Channel with hundreds of videos explaining everything you would want to know about replacing your windows with all of the high-quality manufacturers - Andersen, Pella, Anlin, etc. and he shares knowledge that is so beneficial to the consumer. I watched a bunch of these videos before I made my selection. If I could give them more than 5 stars I would!!!
Response from the owner: Laureen, thank you so much for placing your trust in our team. We were excited to serve you, and we're so glad that it turned out so nice!If you ever need anything, please feel free to reach out to me.Jeff
We replaced our 17 windows after 42 years. Air leakage/ drafts were major concern. Josh Ludy came out, assessed and suggested we visit showroom to view many options. We did and made a decision and it was done. Beautiful windows installed by Romero and his crew in 8 hours with total cleanup and no oops. Highly recommend. Cheap..No. but better than we built with and will last for generations. Can already feel the temperature difference in the house. 🙂
Response from the owner: Wow! Thanks for sharing your experience. We are grateful for your business. Enjoy!Jeff Ludy
This is going to be a bit of a different review because I didn't actually purchase anything or get an installation by this company. I don't even live anywhere near Houston. All I did was pester the owner, Jeff Ludy, with numerous emails. This review is about my correspondence with him. Read on!I wanted to replace the old, drafty windows in my house and waded into the extremely competitive sea of window replacements. I had already spoken with all the major companies, suffering through hours of presentations and aggressive sales pitches, getting insanely high quotes and the "today only" prices. Each company declared that their technology was the best. I was utterly confused and frustrated at the lack of transparency. In an effort to cut through all the hype, I turned to the Internet for answers and discovered Jeff's very entertaining - and super informative - video series on YouTube. There, I found "Jeff's List" - a service that matches a customer with a vetted installer by Zip code - and on a whim, decided to give it a try. I was immediately put in touch via email with a local installer where I live in NY, complete with a personal introduction from Jeff's daughter, and an appointment was made. Long story short, I signed with the recommended installer... but I still had questions. Lots of questions about nitpicky little things and I still didn't trust the installer to give me a 100% honest answer. I emailed Jeff and asked if he'd be willing to spare the time to give me the objective information that I was looking for.Jeff graciously answered every single email quickly, thoughtfully and thoroughly (and there were several), giving me his honest opinion on the product the installer was using as well as other brands I asked about. He was kind and patient as he helped guide me in my decisions and eased my concerns - and I wasn't even his customer!!!It's now 3 months post-installation and I am beyond amazed at my new windows. I can't get over how wonderful they are! Not only is my house better insulated now, but outside noise is practically gone as well - a double bonus! The installation company was a breeze to work with, very professional and I would recommend them to anyone.I honestly have Jeff to thank for helping to make my window experience a happy reality. If he was willing to do all this for me, a random stranger reaching out from several states away, I can only imagine that he will treat his own in-house customers with the same attention and diligence, if not more. Windows and doors are major financial investments, and rare is the business owner whose passion is to empower you with the information you need to make the best decision, without the hype or the hard sell. I like to think that Jeff is making the world a better place for everyone, one window at a time, and I trust that anyone who gets their home transformed by Houston Window Experts will be a truly satisfied customer.
Response from the owner: Cindy, you are so kind to take the time to write this review. Yes, I truly want to help people with their window and door projects wherever they may live. I'm glad you got the outcome you were looking for!Enjoy your new windows!Jeff
Response from the owner: Thank you!
Response from the owner: Thanks for your review. If there's anything I can do to convert you to a five-star review, please let me know!Jeff Ludy
We had vistamark windows installed for our Galveston county home a few months ago. I’m so happy I researched after getting quotes from Home Depot and Lowe’s. I came across their YouTube videos and was impressed with the information especially how they remove and install the windows. Brandon came out and did a wonderful job in his presentation. On the day of installation it was a large crew and they were able to complete the job in half a day. Everyone was very nice and worked very well together. Getting new windows turned out to be a great experience! We really enjoyed meeting all the crew and Jeremy the manager on site was very kind in his offer if we needed to leave for a while. We our enjoying our new windows and highly recommended Houston Expert Windows!
Response from the owner: Thank you for taking the time to write this review. We're very grateful to work with you on this project. Please let me know if we can do anything else for you in the future!Jeff
We visited their showroom to learn more about windows. Even though we told them we are building out of this area, Dan (the very knownledgable sales person) went out of his way to answer all our questions. His advice helped us pick out a brand that we are very pleased to have found. I have called a couple times since with more questions; everyone there has been very kind and helpful, even though they knew I would not be placing an order with them. The you tubes videos are also informative.
Response from the owner: Cindy,Thank you for taking the time to write this review.
From the initial contact and sales to the final installation I have never worked with a more professional group. The windows chosen were perfect and the installation was so smooth. I definitely recommend Houston Window Experts!
Response from the owner: Jerry,Thanks for taking the time to write this review. We sincerely appreciate your business!Jeff
Saw there YouTube videos. Got a quote and signed it. They seemed good, made me comfortable and explained their products and service. Will update when I get them installed.Update windows installed, they look great.Installation crew was amazing, did a great job. Everything they promised a little extra repair to help it look clean because my dog chewed of a window sill.Amazing experience end to end, front to back.It was great doing business with this company will absolutely recommend them.
Response from the owner: Thank you for placing your trust in our company. We look forward to serving you!
Houston Window Experts is the best window company in southeast Texas area bar none. Jeff Ludy and his staff are true professionals. We are really impressed and satisfied with our purchase and thank you to Nate and the crew.
Response from the owner: Lionel, thanks for placing your trust in our company. I appreciate the opportunity to serve you!Jeff Ludy
I recently had about 20 windows replaced in my 1983 home.I had a few other companies come out during my initial steps, and was left most impressed with Houston windows experts. Bradley took his time in explaining the windows and the process to me. They also carry multiple brands and you can compare them directly.Other window companies that came out often only sold one brand.Additionally, the price was fair and upfront. I was quoted $60k from one company with a warranty of only 20 years (my project was below half of that price). On the lowest end of quotes, there were gaps in the warranty, a poor sales process, and I just didn’t trust that the windows would last more than a couple years and or would be installed properly. The windows from that company appeared very dark as well.The day of install, It felt like the army was showing up. Tons of employees immediately got to work and had all aluminum windows replaced by the afternoon. They cleaned up after themselves, the caulking was clean, and addressed any issues up front.Two issues occurred:1. My bathroom glass wasn’t privacy glass, however new glass was ordered and was just replaced today.2. One of the windows had an issue, likely from the manufacturer or during transport that caused it not to stay open properly.HWE took care of these issues no questions asked. The job was just completed and was done well!Additionally, I am very satisfied with my Anlin windows. One concern I had was that original single pane windows let in a lot of light, and we always got compliments on how well lit the home was. I feared the coating and double pane windows would darken the house, especially after seeing some of the other window installers windows. But not these ones! It’s as bright if not brighter!The screens are very nice; almost not noticeable. The sound improvements are amazing, I used to be able to hear a conversation being held in the street or front yard; not anymore. The energy improvements are amazing. A/C runs hours less a day. The windows are crystal clear, so clear that we’ve had birds try to fly into the house only to get injured unfortunately. Or dogs/children trying to go through them ahah.Additionally, my attic window was blacked out from the manufacturer, which is nice as I don’t have any peeling issues or weird splotchy patterns of light coming through.The only issue now is my dog can’t sunbathe in the super hot heat that would come through the single pane original windows.Lastly I feel confident the install was done correctly and should any issues arise, the company will be ready to support/fix any problems.This was one of the largest and most anxiety-inducing investments I’ve ever made, but HWE knocked it out of the park, and I am more than satisfied!
Response from the owner: Skyler, I am so grateful that you took the time to share your feedback of your experience with our team!I'm also grateful for you placing your trust in our process. I'm so glad you're enjoying your new windows and I know you'll see the benefits for years to come. If you ever need anything else, please let me know!Jeff Ludy
I am a window and door dealer . Jim is on point
Response from the owner: Thanks
The windows were schedule to be installed in two day but due to weather they sent a big crew and installed in just one. We have had windows installed in two other houses and by far these guys are the best. They took care of all the window treatments and clean up was great. The house was cleaner after they left.
Response from the owner: Calvin, thank you so much for placing your trust in our company.Thanks for your review!
Response from the owner: Thanks!
Had every window in my home replaced in Dec. 2022 and couldn't be happier! The sales team was very knowledgeable and there was absolutely no pressure to buy. Very informative! I knew the moment I found a window company that publishes videos on what to avoid when buying new windows that I had found a company committed to their customers! The installation process went very smoothly and they were very up front about the lead time and even checked in with me periodically to let me know where we were in the process. The installers found a minor manufacturer defect and informed me immediately and processed a replacement through warranty the same day. I probably wouldn't have even noticed the minor defect but their attention to detail was exceptional! This company is easy to contact and it is evident they stand behind their their products, but more importantly (to me) in the service that they provide. I've made a lot of home "investments" and (sadly) this is the first major project that I feel 100% certain that I wasn't taken advantage of and that I actually got what I paid for (and then some)! I know that if something needs to be replaced or repaired that they will take care of it quickly and that they will send someone with advanced knowledge and expertise to do it. I am thoroughly impressed with our new windows and believe that we truly hit the jackpot finding this company!
Response from the owner: Kelcy, thanks for your trust in our team and for taking the time to write this helpful review. I am very proud of our team and I'm glad to hear that you had a delightful experience.We are here should you ever need us.Jeff Ludy
needed a quote and was surprised how expensive windows are. But they did not try me to sale Windows because they thought I may only need the sealing renewed. For that they referred me to another company. Thanks.
Response from the owner: Thank you for taking the time to give us your feedback and write this review. We want to always be honest with our customers and never sell windows to someone who does not need them.If you ever need Windows, please give us a call.
When I find a company in one of the trades who is honest and reputable, I hold on to their information indefinitely.We bought a 30 year old home and my wife wanted to reduce the infiltration of the Houston summer heat by replacing our windows. She called two companies for quotes. The first company quoted us $15K+. Patty came out from the second company, Houston Window Experts, to provide us with a second quote. Patty listened to our goals for replacing the windows and evaluated our existing windows. She then explained that the existing windows were solid. She explained her reasoning and said she could sell us better windows but we would not get much return on our investment. I will now rebuild and tint my windows at a fraction of the cost.
Response from the owner: Thank you for taking the time to write this review about your experience with Patty.Our goal is to treat people with honesty, dignity, and respect.Should you ever need new windows, please let us know. We are here to help.
Response from the owner: Renea, thanks for allowing Bradley to come out to your house and take a look at your project.If we have the opportunity to work together, I would like to know what we could do to raise this to a five-star review.Thank you for taking the time to give us your feedback. If there's anything I can do to help, please let me know.Jeff Ludy
From start to finish the team at Houston Window Experts exceeded all expectations, which is something I rarely experience these days. Jeff and his entire group were friendly, knowledgeable, and professional. The install went off without a hitch and the guys did a great job. I'm totally pleased with the people, the process, and the product. I would recommend Houston Window Experts to anyone looking for windows. It's refreshing to know thatthere are still family ownedbusinesses out there thatoperate with pride and integrity.Bob K
Response from the owner: Bob, I want to start by saying thank you for placing your trust in me and our team. I also want to say thank you for taking the time to write this review. I truly appreciate your business I look forward to serving you should you ever need us again in the future.If you are ever in the area, drop by the showroom and say hi.Jeff Ludy
Great people
Response from the owner: Thank you for writing this review! We appreciate your feedback. Let us know if we can serve you in the future.Jeff Ludy
Had Anlin windows installed in our 32 year old home. Such an easy and pain-free process from start to finish and the windows look beautiful. The work crew was great, the communication from start to finish has been top notch. Can’t recommend more highly!
Response from the owner: Erick, thank you for your trust in our company and for sharing your experience.We are very grateful for your business and are here to serve you should you ever need us again.Thank you!Jeff Ludy
The crew did a fabulous job, and even caught a minor manufacturing defect in a few small windows and brought it to my attention immediately with a plan to resolve the issue.Their work quality, speed, professionalism, courtesy, thoroughness, and tidiness far exceeded my expectations. This was easily the most well-executed home improvement project I've ever seen.
Response from the owner: Justin, I'm sorry about the minor issue with the window. I'm glad we caught it and are able to redeem that situation. Thank you for your kind review. We appreciate your business!Jeff Ludy
Response from the owner: Thank you for your review!
What a place!!! What a prices !!! And overall what a personal !!! Always have a shine smile and wonderful mood..
Response from the owner: Thank you!
We've all heard (or lived through) the horrors of the "other" window places. Thankfully, with Houston Window Experts you won't have to suffer through those nightmares! Houston Window Experts is everything you WANT in a contractor; honest, responsive, timely, patient (not pushy), courteous, and their installation is truly top-notch. The on-site supervisor even noticed a small flaw in one of the windows (I never would've noticed it), and brought a replacement as soon as they got it from the manufacturer. Also, it's obvious the employees all love working for Mr. Ludy, which says a lot about the way he runs his business. I would give them 10 out of 10 stars if I could! You might find cheaper, but you won't find better.
Response from the owner: Todd, thank you for placing your trust in me and our team. I also want to say thank you for taking the time to write this review.When I started this company my goal was to be the best window company in Houston. While we have made mistakes, I can say that our staff works very hard to fulfill that promise each and every day. I'm so glad that you had a great experience with us and I trust you enjoy your windows for many years to come.Jeff Ludy
Houston window experts are such a breeze to work with. We are highly impressed with their service and will refer them to all of my friends and family, and will keep them in mind for all of our future projects. It's funny how I came to know about the company; I accidentally stumbled upon one of Jeff's YouTube videos (they are extremely good btw), then researched them on google, and decided to give them a chance. Looking back, that was one of the best decisions we made regarding our house renovation.
Response from the owner: Thank you for your review. I sincerely appreciate you giving us the opportunity to serve you. Jeff
Houston Window Experts sales and installation process is excellent. Everything they promised on the quality of their installers was delivered. Milton and his team were top-notch and left the house neat as a pin. No broken glass or mess that I’ve seen other companies leave on neighbors’ homes. We had a few problems with our window selection that were addressed immediately by the owner, Jeff Ludy. Jeff takes care of his customers, and that is a rare occurrence these days. I highly recommend this company.
Response from the owner: Cindy, I want to start by saying thank you for placing your trust in our company for your window project. I also want to thank you for taking the time to write this review so that others could learn more about our company.Yes, we did have a window issue, and I am glad that we were able to resolve it and make you happy. Should you ever need anything in the future do not hesitate to call me.Jeff
The 4.9 star rating is well earned. We chose Houston Window Experts after meeting with several companies and talking with others who had used them.We had 21 windows replaced over two days. The crew were extremely professional and skilled, and left the house completely spotless. The quality of the work was top notch, and the windows look far better than those from other companies we talked to.We'd recommend them without hesitation.
Response from the owner: Ross, I just want to tell you that I appreciate you taking the time to write this review and I also appreciate you putting your trust and faith in our company. I will be sure to share your feedback with our crew so they can know how much you and I both appreciate their hard work. If you ever need anything, please feel free to give me a call. Jeff
Houston Window Experts installed Amsco Restoration vinyl windows in our 23 year old house. We are so happy with the results! A crew of about 14 men showed up on time, covered all surfaces, moved furniture, and even made a plastic curtain in the garage to protect our classic cars! We were so impressed with the professionalism of the crew and their crew leaders. Communication was excellent! They worked in extreme heat, yet the quality of their work was never hindered by the elements. They finished all windows in one day! No trace was left. Everything was cleaned up when they were done. By the way, the windows are beautiful! We only wish that we had replaced our windows sooner! No more leaks around the windows!
Response from the owner: Lee, thank you for your trust in our company and for taking a moment to write this review. It always warms my heart to see the transformation happen and how our homeowners benefit from the work we do.I'm also very proud of our crews and their commitment to doing their job with excellence. Thank you for your observations and for being willing to share your experience with others.Should you ever need anything regarding your windows, please feel free to give us a call.Jeff Ludy
Originally found HWE from the excellent Youtube channel they have created and wanted to get a quote from them. Sales rep came out and gave me a fair quote. I could tell that these guys were top notch. He was one of the very few that actually shut the gate when he finished measuring windows. The small details like these are what assure you that your house is going to be taken care of. Unfortunately, my neighborhood is on the track to be full of new builds, so I didn't think that a mid/high quality window would have been the best choice. I was so impressed with the overall process though I wanted to leave a positive review. Definitely recommend getting a quote if you are looking for new windows!!
Response from the owner: Joseph, thanks for watching our YouTube channel and for taking a moment to write this review.I agree with you that the details are very important when it comes to any aspect of life. Knowing that someone is paying attention to close the gate seems like a small thing but it is important. (Especially if you have a dog).Even though we were not able to help you with your window project at this time, I want you to know that we're here for you should you ever need us.Jeff Ludy
From start to finish to follow up, HWE brought their A game to table. Josh from sales was thorough and forthright in his presentation and recommendations. They communicated with us numerous times during manufacturing so we felt appreciated even through the process. Most companies just leave you in the dark between ordering and arrival from the vendor until you get the call the product arrived. Not HWE! Major Bravo Zulu (Military for job well done) to Raul and his crew. Raul was top notch keeping us informed of the install process throughout. Without being bossy, he constantly kept his crew on track, encouraging them and complimenting his guys for their efforts. "Clean as you go", "need padding on the floor here" and "Keep your safety glasses on" were heard often. Firm but encouraging. Showed great job site leadership. Love the windows. Love the attention to detail. Have already and will continue to recommend HWE! As a follow on note, I'm the window and door guy and one of the big box outfits.
Response from the owner: Dan, I can't thank you enough for taking the time to share your feedback. As a small business owner it's always good to hear that my guys and gals are executing their work with attention to detail and client satisfaction.I will be sure to share this review with Josh, Raul, and our team.We are grateful for your trust in our company and are here should you ever need anything else.Jeff Ludy
Jeff and his staff at Houston Window Experts were all top notch and reliable doing our entire home with new windows. They gave us great advise regarding selection options, provided fair pricing, had great customer service and install, and great follow up until the job was complete. In summary, my Wife wanted new windows. I called Jeff. My Wife got her new windows, and best yet I had no headaches. The rest is history: Happy Wife = Happy Life! Thanks again HWE from The Woodlands Texas!
Response from the owner: Spencer, thank you for your kind review!I think your windows look great and really enhanced the look of your home.I am glad that we got to be a part of this project and look forward to serving you in the future should you need us.Jeff
Good
Response from the owner: Thank you!
Everyone at Houston Window Experts was so nice. We drove 3 hours to their showroom to see the windows and talk to someone. We called ahead of time and even though we were outside of their service area (and thus had no financial incentive to help us), they still spent an hour talking to us and answering questions. Highly recommend!
Response from the owner: Dylan, we are glad to help you with your project. I appreciate the kind review. Jeff Ludy
Great service, reliable, fair prices. From the start with Josh in sales to the delivery and the customer service with Sara, everything went as promise. And when things had to be changed due to unforeseen circumstances they were super professional. We knew we were paying more than with classic subcontracted crews but the experience we got in return was definitely worth it. We have already recommend them to our friends across the street who had to go through a similar project.In addition, 6 months after having completed the work, we reported a minor issue, and they not only quickly send us a pro to fix it but also compensated us for our trouble when they were not obliged. This shows they care for their brand.
Response from the owner: Thank you so much for your business and for your beautiful review. I'm so glad that we were able to help you and we look forward to serving your needs in the future should you ever need us again. Thank you for referring us to your friends as well.
Best installation experience ever! We had Josh Ludy come out and give us a bid on installing a sliding door where a window currently was. He did a fantastic job providing us with a no pressure no hassle quote to install a GORGEOUS Amsco sliding door. We choose white as it never goes out of style. I then started patiently waiting as they had delays due to supply chain issues. When they finally called me to let me know it was ready for install I was so excited! The crew leader Gerald showed up right at 8am to install the door. He took such care of my home and made sure to lay out tarps and plastic to protect everything. Donald, his assistant, even mopped my floors once they were done! They installed my door in one day and it looks perfect! Will absolutely tell everyone I know to use them for any door or window replacements!
Response from the owner: Sarah, I'm so glad to hear about your experience with our team. We appreciate your business and your feedback.
These people are awesome! Very knowledgeable and honest. The best experience I have ever had with a sales team. The only place I will go to for windows in Houston.
Response from the owner: Tim, it was great to meet you and look forward to working together! Thank you for your kind review!Jeff
Check out their YouTube channel. Top quality education on windows.
Response from the owner: Brian, thank you for watching our YouTube channel and for your review. I'm glad we were able to help you! Jeff
Response from the owner: Thank you!
We had great smooth sales and installation with Houston Window Experts. Patty Bass was our sales person. She did an awesome job explaining the windows and the process prior to installation. She made it happen.They have a complete process transitioning from your old windows to the new windows.Today’s install went smooth. It was a one day install for our 2 story home. They deployed a complete team to make this happen.They laid down floor protectors and placed plastic over other household items. Steps were draped to protect the carpet. They did an awesome job with care prior to install. Cleanup was great. They tripled checked that all glass metals and screws were picked up and not left behind. Again awesome process.The foreman we dealt with was Milton. He did great. Clear communication making things known to us during the install. He also made suggestions on certain windows to make sure we were happy.Highly recommended Houston Window Experts. The price was great. The product is great. Most important they are a local Houston business to support. We will refer if someone is searching for windows.
Response from the owner: Thank you for your business and for this kind review. Milton is a great leader. He has been with us for six years and we are grateful to have him on the team. Patty is wonderful, I'm glad you enjoyed your experience with her.If you ever need anything from us, never hesitate to call.Jeff Ludy
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Yelp Reviews

Houston Window Experts
Excellent
4.9
Based on 54 reviews
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We had original single-pane windows that came with the house we built in 1996 and had covered with solar screens. When I had a busted window during the...
Very disappointed! In 2021 we had every window in our house replaced by Houston Window Experts. A few months ago, I noticed water damage around a few...
I had "builder" single-pane windows that we had covered with solar screens. It did cut down on the electricity, but it made my house look dark inside....
Houston Window experts replaced single pane windows in our home with Double Pane Anlin Windows in December 2023. They did a wonderful job. The crew was...
There is not enough good things that can be said about this company. Showed up on time for every appointment , answered all my questions and provided...
This goes out to Nate and the crew at Houston Window Experts a hardy thank you for a job well done. all I can say is give those guys a raise these men are...
From start to finish the team at Houston Window Experts exceeded all expectations -- which is something I rarely experience. Jeff and his entire group were...
We have been in our house for almost a year and have been trying to replace our first round of windows since day one. Went through a big name company who...
Houston Window Experts installed Amsco Restoration vinyl replacement windows for our 23 year old house. We are so happy with the results! A crew of about...
We had our last 6 windows replaced. As usual the crew was exceptional. Great work and cleanup.
I needed new windows really badly. I liked the showroom at their place and how they talked about the different choices available for my situation. Made...
We recently had 18 new windows installed by Houston Window Experts.  From the sale to the install everything was handled professionally. We were alway kept...
We just completed the first phase of our remodel. As with any construction there are always unexpected challenges. What makes Houston Window Experts stand...
We live in one of the first homes ever built in April Sound. It still had it's original 1970s windows. We had to be very particular about which company we...
Needed some information, and Jeff was very responsive (on a Sunday). He gave me a couple of referrals to a couple other local businesses who might be able...
The most amazing thing happened today. A service company came out to give us a quote - Josh Ludy showed up on time, was very informed, professional, and...
Just wanted to let you know what a wonderful and impressive job Houston Window Experts did on our home. From the initial quote from Patty, the...
My husband and I noticed a small leak in our bathroom window even after he had put some caulking on it a while back so we reached out to get a few estimates...
This was a great experience from start to finish!Two neighbors had used Houston Window Experts, and were quite satisfied. So, we went to their showroom to...
They helped me research exactly the best product for my home. They were kind and helpful during the process. They also have wonderful videos on YouTube to...
We desperately needed to replace our old windows and sliding glass door. When i say old, i mean old and also, one window was the old ice bricks things. Like...
Reached out to Jeff to get a window fixed and Jeff promptly responded with a alternate solution instead of replacing the entire window. Also provided...
I had a large project (87 windows to be replaced) and decided to solicit interest from two local replacement window companies. My wife called Houston Window...
The most AMAZING customer service! I called Houston Window Experts because of their great YouTube videos providing education on window differences as I try...
Houston Window Experts proved to exceed expectations all the way around. From the sales experience to the installation it was exceptional service. The...
We consulted with Jeff the owner for a potential new door. His patience and ability to answer all questions to make sure I had all the information even if...
I called Houston Window Experts with a non-typical window question. I called and explained I'm a public servant and rescuing the citizens when necessary is...
After Harvey, we unfortunately needed to replace windows on the first floor of our home - obviously due to extensive flood damage. After reaching out to...
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The following are actual reviews from independent websites about our company:

I had four estimates done before I chose Houston Window Experts. Jeff was the most Knowledgeable and really spent the time with us to answer all of our questions and concerns.The windows turned out better that we had expected and the install crew was great also.
Larry K. / Richmond, TX
Houston Window Experts replaced 20 windows in our Woodlands home. Very professional installation. However, the reason I'm writing such positive review is how they handled the hick up. One of the windows was broken during installation. No excuses were given and the widow was fixed with in days. Good job guys. I highly recommend this company!
Phillip Smith / Houston, TX
Houston Windows Experts showed up on time, worked fast and efficiently, and the new windows look great. The installation team did an excellent job. I've worked with many contractors over the years, and i'd say HWE was one of the best experiences.
Angie's List
When it comes to windows for your home, you don't want to mess around. You want somebody that will take the time to do it right. Houston Window Experts will take the time to review with you multiple options when it comes to new or replacement windows. As an architect it is important to me that the windows function as they should. I have used HWE on multiple projects and all have turned out stunning. You will be pleased you hired Houston Window Experts to protect your investment.
studio H + H architects / Houzz
I couldn't be more pleased with the work quality, product and integrity of the company's employees.From the receptionist, to the laborers and sales, everything went smoothly from start to finish.Price was extremely competitive, so much so, that I had my sliding glass doors replaced with french doors at the same time! Would highly recommend.
Jennifer S. / Houston, TX
For the past several days we had Houston Window Experts install 27 new replacement windows on Robert graham Your review will be posted publicly on the web. Learn more our house. My wife and I want to share how very pleased we are. Each of the two crews were outstanding. Preparation included covering everything with plastic, drapes on all the exposed floor areas. Their cleanup was just as great, everything swept and vacuumed. Jeremy, Ben, and Raphael, the crew chiefs and ops manager, were outstanding, as they communicated every step of the way. One window, in excess of 250 pounds, was installed effortlessly. See pics.This local family owned company has our highest recommendation and were very competitive as well.
Robert Graham
Jeff from Houston Window Experts came out to my home and gave me an estimate on their Simonton windows and the Hardie siding. I could not have been more impressed. This company will do what they say and they don’t pressure you when giving their estimate.
Robert H
I had over 5 window companies give me bids on the windows for my home. I had prices ranging from $4500 to over $15,000! The young man from Houston Window Experts was the only person who was able to sort through it all, explain the differences in windows and why their prices varied so much. Then he helped me find the exact window I wanted at a very affordable price. The windows are absoultely awesome, they are exactly what I wanted and I have already noticed about a 40% reduction in my light bill over last year. The installation crew installed all my windows in one day, they were very clean and thorough and they left my home looking just like it was. I can strongly recommend Houston Window Experts for any homeowner is selective about who they do business with and who wants someone who is an expert in their field of work. I will certainly be calling on them again for various projects around my home in the future.
Roxy G
I had the people from Houston Window Experts come out and give me an estimate for new windows. The salesman was NOT PUSHY and he did not try to talk me into anything. (If he had I would have asked him to leave!) I compared them to 3 other Houston Window Companies and they offered me the best windows at the best price. Their price was so competitive that I was concerned about using them. I called 5 of their references and researched them on the internet. I decided to give them a shot at it. I could not have been more pleased. They sold me Simonton windows with a double-lifetime warranty and installed 10 windows in my home. The istallers were so thorough and clean and I was so pleased that I bought 7 more windows for the other side of my home. I will be calling them back when I am ready to complete the project. I can strongly reccomend them to anyone who is looking for superb quality, service and value. My hat’s off to you guys!
Rod G.
We were hot all summer and then cold all winter since we bought our home in 2006. As a gift to ourselves for Christmas, we decided to buy new windows for our home. We investigated several companies, their windows, their pricing and their reputation. The more we looked, the more we liked Houston Window Experts. They offered the same Simonton windows as the other companies but at about 20% less than our other quotes. They installed all 17 windows in two days and they cleaned up in each room as they worked. I am very pleased with the windows, their quality and the work done by saveonsiding. For the first time in my life I can walk around my home without having to wear a heavy jacket. My home is more comfortable and it is quieter too. Thank you Houston Window Experts for giving me the windows I’ve always wanted at a great price. I will certainly be calling you out when it’s time to replace my siding next year.
Lynn C.
The Houston Window Expert guys gave me a great looking home at a very affordable price. I had three or four others give me a quote and I found that the guys from Houston Window Experts had a very knowledgeable estimator, great prices and the experienced crews to do the work. I researched them online and found many websites touting the quality of the work and how well the company met their expectations. I assumed they would cost more than the other bidders because of their reputation and experience. They were higher than two of my bids and lower than the other two. I am so glad I chose them because they came to the job on time everyday, did great work, cleaned up every night and finished ahead of schedule. I will certainly be calling them for any future projects around my home.
Billy Y.

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We will:
  • Listen to your needs and concerns.
  • Show you a variety of energy-efficient replacement window products.
  • Bring sample windows and doors so you can see your options up close.
  • Provide expert advice to help you select the best replacement windows for your home and budget.
  • Inspect your old windows and doors and measure to ensure a precise weather-resistant and airtight fit.
  • Explain the window installation process so you will know what to expect.
  • Give you a written estimate for your replacement windows, including expert installation and taxes.
  • Walk you through our replacement window ordering and installation process so you know what steps to take next.
  • Never pressure you or waste your time.
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