Houston Window Experts Reviews

We recently installed a new patio sliding door, and it’s made a noticeable difference in both the look and functionality of our home, The sliding mechanism is incredibly smooth and easy to use. It slides open and closed with minimal effort, which is a huge upgrade from our old, worn-out door. The door has a sleek, modern design that really opens up our living space. The large glass panels allow for an abundance of natural light. The wait was little long, but the installation team did a great job. Thank you Joey, Erin, and Houston Window Expert teams.We highly recommended them.

Window Specialists are absolutely the most wonderful windows you can get for your home. Beautiful work all around, definitely would recommend over again!

I replaced our windows back in April and wanted to wait a few months until posting a review.Josh was very professional and answered all of our questions during and after our visit, to include next steps needed for financing. He was also very respectful of the meeting time slot (2 hours), as he was aware that we had another window sales person coming in right after him.After we made the decision to go with HWE, we were handed over to Erin, who was very responsive to our questions regarding the status of manufacture, delivery, and scheduling of the installation.When the install date finally arrived 9 weeks to the day of order, we were pleasantly surprised by Milton and his team. We anticipated a two day job, but luckily had two crews that day and finished in one. Having had experiences with multiple contractors over the years, this was by far our best experience. The quality of work was excellent, but what really stood out to us was the attention and care given to cleaning the windows and work area after completion. If I hadn't been at home all day, I would have never known that construction work had been done.When Hurricane Beryl hit, a couple of our windows started leaking. HWE honored their warranty and identified/fixed the leaks and patched/painted the minor damage done during the original window replacement.It is very refreshing to find an honest, transparent company that delivers on their promise to do excellent work - I highly recommend them!

They just replaced all of the windows on my house and I could not be happier with the entire process. The sales person was not pushy at all and truly wanted me to make the most informed decision. The installation crews were amazing. They were all absolute professionals and left my house better than they found it. The support along the way was as good as it it gets. Every time I had a question, they were quick to get me the information I needed. I would recommend Houston Window Experts to anyone looking to replace or install new windows.

We are very happy with Houston.Window Experts & their customer service.Today Ryan came on time for the follow up details and was very efficient at his job and very polite.Thanks once again for great customer service.

We are very happy with our new windows installed by Houston window experts.Everyone was very friendly.Patty bass,Raul, matt fitzsimmons,Sara Clark, they all are awesome .The company is very honest and trustworthy.The installing staff lead by Raul was very knowledgeable. Kind,and they were all working very efficiently in a team with smiles on their faces .Patty was very professional, kind and full of patience. She did an excellent job in explaining all the details about products,and offered valuable suggestions.Thank you all for job wel done .We would definitely recommend them to our friends and family.Hats of to the owner as well for great customer service.

When we decided to replace our 45 windows we looked around for a company to do the job. Houston Window Experts kept rising to the top of our list from positive reviews to explanatory videos of the replacement process to seeing their trucks and trailers in our neighborhood. I can summarize HWE:Measure. Measure. Measure.Careful. Careful. Careful.Safety. Safety. Safety.The windows are made to measure that takes a few weeks. HWE measured everything three times and all of the windows and doors slipped in without a problem. The crews were excellent, polite, skilled and they had the tools, manpower and experience to complete our job in only two days. I think they vacuumed the house more in two days than I have in a year!The crew moved furniture as necessary, covered surfaces and walls and restored everything perfectly as they moved from room to room. It was a great experience.

This company is extremely honest and professional. Josh from Houston window experts is a good person inside out. He has a very positive energy and will give you best suggestions possible. This company is all about long term relationships and customer satisfaction. After working with Josh, we are extremely happy with the company's services and we have also made an amazing friend along the way. Awesome job Houston Window Experts, keep up the great work and God bless!!!!

Houston Window Experts are truly a great company from top to bottom. I found Houston Window Experts on YouTube researching windows. Jeff's videos are great learning tool for information on windows and the installers. I set up three appointments for pricing and seeing what the responses they had to my questions. One of the companies didn't also do doors so that didn't fit what I wanted and the window cost was the highest of the quotes. The other company sales person made my wife and I fell like we had a used car salesman and could answer my questions when I asked about their BBB rating and all the issues about leaking windows. The sales rep did the side stepping routine. Now when the salesman came in from Houston Window Exports he had all my questions answered and could back up his information. He was also the only one that could give me pricing for both wind storm rated and impact rated windows and doors. When he left he gave me all the spec's with pricing. I told him when he left I needed a few days to think on my direction. He didn't know my wife and I already knew he made the sale. Called my insurance company to see if I went with impact rated doors and windows if an insurance discount would apply and that was a fat NO. So I called our salesman and wanted to proceed with Houston Window Experts. Contracts got emailed and signed. The office personal kept me informed of the progression of my order. They called and said everything came in from factories and inspection was all good. They also said they had a last minute cancelation on an install and asked if they could come the next day, Great no problem. They said they would arrive the next morning at 7:30am, boy 7:25am they are pulling into our driveway. They came in started putting down floor covers and putting plastic walls to protect areas. All the crew was very polite and professional. They all had great team work. The big thing to me is all of them were employees and not contractors. It took them 7 hours from start to finish installing 11 windows and 5 doors. When they left everything was clean and no mess left. The final clean up and demo of window operation was top notch. i know my review is long but it deserves to be and for people doing your research watch Jeff's YouTube videos.I have to add more to this review. Hurricane Beryl came through and the front of my house took the direct hit from the storm. The wind driven rain didn't penetrate any of my new windows or doors. Now that speaks volumes of the pride these guys take in the work they perform. I am very very pleased.Thank you to Jeff, all your staff and Crew y'all are the best.Sincerely,Robert Norris

I would like to share the amazing experience I received. I emailed the office during Hurricane Beryl because I was getting some water ingress. I fully expected a call in 2-3 days. I had someone at my house the morning after the hurricane. My house did not even have power and the guys showed me how my window weep holes were clogged and hence water was backing up. Amazing service.

Replacing all the windows was a huge investment. Houston Window Experts was the right choice for our home. Josh was informative, patient & throughout his presentation of many window styles, we never felt pressured. The installation by the team was incredible, taking exceptional care of our furniture. Plastic walls were placed for each window installation to prevent dust settling on our furniture & floors. Our family was more comfortable inside these past winter months & looking forward to a cooler summer. We chose Houston Window Experts because several of our neighbors selected this company & were happy with the service & product. We highly recommend this company.

Amazing team. We are so happy with our new windows!

We had original single-pane windows that came with the house we built in 1996 and had covered with solar screens. When I had a busted window during the holidays, I used it as an excuse to start upgrading all of my windows with double panes. After taking several bids from the competition, I had Houston Window Experts make their sales pitch last. They gave a new meaning to saving the best for last. 8-10 weeks later, today I have new windows and I love them! The installers were on time, provided a professional install, asked for questions, and made sure everything was cleaned up. They did a fantastic job, from the salesman Dan Arnold, to all of the follow-up e-mails updating the status of my window project, scheduling the install, and finally to the install team. Everything was first class! I will definitely replace the rest of my windows with Houston Window Experts. They come highly recommended!

I researched window replacement companies and went with HWE as they seemed to present the most professional image and had consistently high ratings from customers.We had a very good experience in all steps of the process. The installers were great, very professional and careful. The Anlin windows look like a very high quality product and we will see how they hold up over time but the double-lifetime (original owner and subsequent owner) guarantee is comforting. Very good post-job follow-up to ensure we were satisfied.

Brandon Stegman and the whole Houston Window Experts team did a fantastic job from beginning to end. Windows are a huge investment, and there can be some apprehension in making sure you're investing in the right product. Jeff's videos on YouTube, and Brandon's guidance were incredibly helpful and assisted in making the best window decisions for our home. The installation process was A+ as well, making sure everything was 110% to our satisfaction. Will definitely be using the HWE team again in the future when we decide to do the rest of our windows.

Pella Windows are excellent! Their customer service is terrific! My replacement window was expertly installed by the dynamic duo of Ricky and Taylor!Both careful and respectful!Thank you!Marcia B

I wanted to replace the builder windows in my house with double-pane windows. I went to the showroom at Houston Window Experts a few years ago and I viewed all of the high-quality window manufacturers that they carry. I knew I wanted the best double-pane windows since I live near an airport and I wanted both noise reduction and better energy-efficient windows. We had dark solar screens on our windows and they blocked out a lot of the natural light.So, I went back to the showroom and Jeff Ludy, the owner, showed me the Anlin Del Mar E vinyl double-pane windows and they were perfect. His son Josh came out to give me a quote and he was very informative and answered all my questions without any pressure to buy. He sent me a quote to my email and it was reasonable for the amount of windows and special sizes that were needed.Then Matthew came out and documented more specific measurements to order the custom windows directly from the Anlin manufacturer in California. The customer service staff kept me informed on the status of my windows and then a few months later (this was before Christmas) they contacted me about scheduling an installation date.They sent 2 crews to install my windows because I wanted it done in one day. They arrived early and covered all my floors with tarps and covered all my furniture and cabinets with plastic and the installation was efficient and seamless. I was so impressed by how quick and professional the installation crew was. I even bought the crew lunch. They finished the installation by 2:30 and I was so pleased. Milton, the Supervisor even replaced a board underneath one of my outside windows that was rotten. We just have to paint the board.Then the customer service representative sent me the warranty, which is transferrable to the new owners if we sell our house. These windows are 99% UV protected, so now I have more natural light coming into the house without the dark solar screens. I am so pleased.I can't recommend Houston Window Experts enough. They are a family-owned business that provides high-quality products and services. Jeff Ludy even has a YouTube Channel with hundreds of videos explaining everything you would want to know about replacing your windows with all of the high-quality manufacturers - Andersen, Pella, Anlin, etc. and he shares knowledge that is so beneficial to the consumer. I watched a bunch of these videos before I made my selection. If I could give them more than 5 stars I would!!!

We replaced our 17 windows after 42 years. Air leakage/ drafts were major concern. Josh Ludy came out, assessed and suggested we visit showroom to view many options. We did and made a decision and it was done. Beautiful windows installed by Romero and his crew in 8 hours with total cleanup and no oops. Highly recommend. Cheap..No. but better than we built with and will last for generations. Can already feel the temperature difference in the house. 🙂

This is going to be a bit of a different review because I didn't actually purchase anything or get an installation by this company. I don't even live anywhere near Houston. All I did was pester the owner, Jeff Ludy, with numerous emails. This review is about my correspondence with him. Read on!I wanted to replace the old, drafty windows in my house and waded into the extremely competitive sea of window replacements. I had already spoken with all the major companies, suffering through hours of presentations and aggressive sales pitches, getting insanely high quotes and the "today only" prices. Each company declared that their technology was the best. I was utterly confused and frustrated at the lack of transparency. In an effort to cut through all the hype, I turned to the Internet for answers and discovered Jeff's very entertaining - and super informative - video series on YouTube. There, I found "Jeff's List" - a service that matches a customer with a vetted installer by Zip code - and on a whim, decided to give it a try. I was immediately put in touch via email with a local installer where I live in NY, complete with a personal introduction from Jeff's daughter, and an appointment was made. Long story short, I signed with the recommended installer... but I still had questions. Lots of questions about nitpicky little things and I still didn't trust the installer to give me a 100% honest answer. I emailed Jeff and asked if he'd be willing to spare the time to give me the objective information that I was looking for.Jeff graciously answered every single email quickly, thoughtfully and thoroughly (and there were several), giving me his honest opinion on the product the installer was using as well as other brands I asked about. He was kind and patient as he helped guide me in my decisions and eased my concerns - and I wasn't even his customer!!!It's now 3 months post-installation and I am beyond amazed at my new windows. I can't get over how wonderful they are! Not only is my house better insulated now, but outside noise is practically gone as well - a double bonus! The installation company was a breeze to work with, very professional and I would recommend them to anyone.I honestly have Jeff to thank for helping to make my window experience a happy reality. If he was willing to do all this for me, a random stranger reaching out from several states away, I can only imagine that he will treat his own in-house customers with the same attention and diligence, if not more. Windows and doors are major financial investments, and rare is the business owner whose passion is to empower you with the information you need to make the best decision, without the hype or the hard sell. I like to think that Jeff is making the world a better place for everyone, one window at a time, and I trust that anyone who gets their home transformed by Houston Window Experts will be a truly satisfied customer.

We had vistamark windows installed for our Galveston county home a few months ago. I’m so happy I researched after getting quotes from Home Depot and Lowe’s. I came across their YouTube videos and was impressed with the information especially how they remove and install the windows. Brandon came out and did a wonderful job in his presentation. On the day of installation it was a large crew and they were able to complete the job in half a day. Everyone was very nice and worked very well together. Getting new windows turned out to be a great experience! We really enjoyed meeting all the crew and Jeremy the manager on site was very kind in his offer if we needed to leave for a while. We our enjoying our new windows and highly recommended Houston Expert Windows!

We visited their showroom to learn more about windows. Even though we told them we are building out of this area, Dan (the very knownledgable sales person) went out of his way to answer all our questions. His advice helped us pick out a brand that we are very pleased to have found. I have called a couple times since with more questions; everyone there has been very kind and helpful, even though they knew I would not be placing an order with them. The you tubes videos are also informative.

From the initial contact and sales to the final installation I have never worked with a more professional group. The windows chosen were perfect and the installation was so smooth. I definitely recommend Houston Window Experts!

Saw there YouTube videos. Got a quote and signed it. They seemed good, made me comfortable and explained their products and service. Will update when I get them installed.Update windows installed, they look great.Installation crew was amazing, did a great job. Everything they promised a little extra repair to help it look clean because my dog chewed of a window sill.Amazing experience end to end, front to back.It was great doing business with this company will absolutely recommend them.

Houston Window Experts is the best window company in southeast Texas area bar none. Jeff Ludy and his staff are true professionals. We are really impressed and satisfied with our purchase and thank you to Nate and the crew.

I recently had about 20 windows replaced in my 1983 home.I had a few other companies come out during my initial steps, and was left most impressed with Houston windows experts. Bradley took his time in explaining the windows and the process to me. They also carry multiple brands and you can compare them directly.Other window companies that came out often only sold one brand.Additionally, the price was fair and upfront. I was quoted $60k from one company with a warranty of only 20 years (my project was below half of that price). On the lowest end of quotes, there were gaps in the warranty, a poor sales process, and I just didn’t trust that the windows would last more than a couple years and or would be installed properly. The windows from that company appeared very dark as well.The day of install, It felt like the army was showing up. Tons of employees immediately got to work and had all aluminum windows replaced by the afternoon. They cleaned up after themselves, the caulking was clean, and addressed any issues up front.Two issues occurred:1. My bathroom glass wasn’t privacy glass, however new glass was ordered and was just replaced today.2. One of the windows had an issue, likely from the manufacturer or during transport that caused it not to stay open properly.HWE took care of these issues no questions asked. The job was just completed and was done well!Additionally, I am very satisfied with my Anlin windows. One concern I had was that original single pane windows let in a lot of light, and we always got compliments on how well lit the home was. I feared the coating and double pane windows would darken the house, especially after seeing some of the other window installers windows. But not these ones! It’s as bright if not brighter!The screens are very nice; almost not noticeable. The sound improvements are amazing, I used to be able to hear a conversation being held in the street or front yard; not anymore. The energy improvements are amazing. A/C runs hours less a day. The windows are crystal clear, so clear that we’ve had birds try to fly into the house only to get injured unfortunately. Or dogs/children trying to go through them ahah.Additionally, my attic window was blacked out from the manufacturer, which is nice as I don’t have any peeling issues or weird splotchy patterns of light coming through.The only issue now is my dog can’t sunbathe in the super hot heat that would come through the single pane original windows.Lastly I feel confident the install was done correctly and should any issues arise, the company will be ready to support/fix any problems.This was one of the largest and most anxiety-inducing investments I’ve ever made, but HWE knocked it out of the park, and I am more than satisfied!

I am a window and door dealer . Jim is on point

The windows were schedule to be installed in two day but due to weather they sent a big crew and installed in just one. We have had windows installed in two other houses and by far these guys are the best. They took care of all the window treatments and clean up was great. The house was cleaner after they left.

Had every window in my home replaced in Dec. 2022 and couldn't be happier! The sales team was very knowledgeable and there was absolutely no pressure to buy. Very informative! I knew the moment I found a window company that publishes videos on what to avoid when buying new windows that I had found a company committed to their customers! The installation process went very smoothly and they were very up front about the lead time and even checked in with me periodically to let me know where we were in the process. The installers found a minor manufacturer defect and informed me immediately and processed a replacement through warranty the same day. I probably wouldn't have even noticed the minor defect but their attention to detail was exceptional! This company is easy to contact and it is evident they stand behind their their products, but more importantly (to me) in the service that they provide. I've made a lot of home "investments" and (sadly) this is the first major project that I feel 100% certain that I wasn't taken advantage of and that I actually got what I paid for (and then some)! I know that if something needs to be replaced or repaired that they will take care of it quickly and that they will send someone with advanced knowledge and expertise to do it. I am thoroughly impressed with our new windows and believe that we truly hit the jackpot finding this company!

needed a quote and was surprised how expensive windows are. But they did not try me to sale Windows because they thought I may only need the sealing renewed. For that they referred me to another company. Thanks.

When I find a company in one of the trades who is honest and reputable, I hold on to their information indefinitely.We bought a 30 year old home and my wife wanted to reduce the infiltration of the Houston summer heat by replacing our windows. She called two companies for quotes. The first company quoted us $15K+. Patty came out from the second company, Houston Window Experts, to provide us with a second quote. Patty listened to our goals for replacing the windows and evaluated our existing windows. She then explained that the existing windows were solid. She explained her reasoning and said she could sell us better windows but we would not get much return on our investment. I will now rebuild and tint my windows at a fraction of the cost.

From start to finish the team at Houston Window Experts exceeded all expectations, which is something I rarely experience these days. Jeff and his entire group were friendly, knowledgeable, and professional. The install went off without a hitch and the guys did a great job. I'm totally pleased with the people, the process, and the product. I would recommend Houston Window Experts to anyone looking for windows. It's refreshing to know thatthere are still family ownedbusinesses out there thatoperate with pride and integrity.Bob K

Great people

Had Anlin windows installed in our 32 year old home. Such an easy and pain-free process from start to finish and the windows look beautiful. The work crew was great, the communication from start to finish has been top notch. Can’t recommend more highly!

The crew did a fabulous job, and even caught a minor manufacturing defect in a few small windows and brought it to my attention immediately with a plan to resolve the issue.Their work quality, speed, professionalism, courtesy, thoroughness, and tidiness far exceeded my expectations. This was easily the most well-executed home improvement project I've ever seen.

What a place!!! What a prices !!! And overall what a personal !!! Always have a shine smile and wonderful mood..

We've all heard (or lived through) the horrors of the "other" window places. Thankfully, with Houston Window Experts you won't have to suffer through those nightmares! Houston Window Experts is everything you WANT in a contractor; honest, responsive, timely, patient (not pushy), courteous, and their installation is truly top-notch. The on-site supervisor even noticed a small flaw in one of the windows (I never would've noticed it), and brought a replacement as soon as they got it from the manufacturer. Also, it's obvious the employees all love working for Mr. Ludy, which says a lot about the way he runs his business. I would give them 10 out of 10 stars if I could! You might find cheaper, but you won't find better.

Outstanding installation experience! Houston Window Experts visited our home several times making precise measurements. Once we sealed the deal the...

We had original single-pane windows that came with the house we built in 1996 and had covered with solar screens. When I had a busted window during the...

Very disappointed! In 2021 we had every window in our house replaced by Houston Window Experts. A few months ago, I noticed water damage around a few...

I had "builder" single-pane windows that we had covered with solar screens. It did cut down on the electricity, but it made my house look dark inside....

Houston Window experts replaced single pane windows in our home with Double Pane Anlin Windows in December 2023. They did a wonderful job. The crew was...

There is not enough good things that can be said about this company. Showed up on time for every appointment , answered all my questions and provided...

This goes out to Nate and the crew at Houston Window Experts a hardy thank you for a job well done. all I can say is give those guys a raise these men are...

From start to finish the team at Houston Window Experts exceeded all expectations -- which is something I rarely experience. Jeff and his entire group were...

We have been in our house for almost a year and have been trying to replace our first round of windows since day one. Went through a big name company who...

Houston Window Experts installed Amsco Restoration vinyl replacement windows for our 23 year old house. We are so happy with the results! A crew of about...

We had our last 6 windows replaced. As usual the crew was exceptional. Great work and cleanup.

I needed new windows really badly. I liked the showroom at their place and how they talked about the different choices available for my situation. Made...

We recently had 18 new windows installed by Houston Window Experts.  From the sale to the install everything was handled professionally. We were alway kept...

We just completed the first phase of our remodel. As with any construction there are always unexpected challenges. What makes Houston Window Experts stand...

We live in one of the first homes ever built in April Sound. It still had it's original 1970s windows. We had to be very particular about which company we...

Needed some information, and Jeff was very responsive (on a Sunday). He gave me a couple of referrals to a couple other local businesses who might be able...

The most amazing thing happened today. A service company came out to give us a quote - Josh Ludy showed up on time, was very informed, professional, and...

Just wanted to let you know what a wonderful and impressive job Houston Window Experts did on our home. From the initial quote from Patty, the...

My husband and I noticed a small leak in our bathroom window even after he had put some caulking on it a while back so we reached out to get a few estimates...

This was a great experience from start to finish!Two neighbors had used Houston Window Experts, and were quite satisfied. So, we went to their showroom to...

They helped me research exactly the best product for my home. They were kind and helpful during the process. They also have wonderful videos on YouTube to...

We desperately needed to replace our old windows and sliding glass door. When i say old, i mean old and also, one window was the old ice bricks things. Like...

Reached out to Jeff to get a window fixed and Jeff promptly responded with a alternate solution instead of replacing the entire window. Also provided...

I had a large project (87 windows to be replaced) and decided to solicit interest from two local replacement window companies. My wife called Houston Window...

The most AMAZING customer service! I called Houston Window Experts because of their great YouTube videos providing education on window differences as I try...

Houston Window Experts proved to exceed expectations all the way around. From the sales experience to the installation it was exceptional service. The...

We consulted with Jeff the owner for a potential new door. His patience and ability to answer all questions to make sure I had all the information even if...

I called Houston Window Experts with a non-typical window question. I called and explained I'm a public servant and rescuing the citizens when necessary is...

After Harvey, we unfortunately needed to replace windows on the first floor of our home - obviously due to extensive flood damage. After reaching out to...