Privacy Policy

Houston Window Experts is committed to safeguarding the privacy of our customers and website visitors. This Privacy Policy outlines our practices concerning the collection, use, and protection of personal information in compliance with the Texas Data Privacy and Security Act (TDPSA) and other applicable laws. 

1. Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information Provided by You: This includes details such as your name, address, email, and phone number, which you may provide when requesting information, scheduling consultations, or engaging with our services.

• Automatically Collected Information: When you visit our website, we may collect data such as your IP address, browser type, operating system, and browsing behavior through cookies and similar technologies. This helps us enhance user experience and analyze website performance.

2. Use of Information

Your information is utilized to:

  • Respond to inquiries and fulfill service requests.
  • Schedule and confirm appointments. 
  • Process transactions and send related communications.
  • Improve our website, products, and services. 
  • Send promotional materials, offers, and other communications, subject to your preferences.

3. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share information with third parties in the following circumstances: 

  • Service Providers: Trusted partners who assist in operating our business, such as scheduling platforms or marketing services, bound by confidentiality agreements. 
  • Legal Requirements: When disclosure is necessary to comply with legal obligations or protect our rights and safety. 
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the involved parties.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights and Choices

Under the TDPSA, you have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your personal data. 
  • Opt-out of the processing of your personal data for targeted advertising or sale. 
  • Appeal any decisions regarding your data requests. 

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and gather analytical data. You can set your browser to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies.

8. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 13. If we become aware that we have inadvertently gathered such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on our website with the effective date.

10. Contact Us

For questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Houston Window Experts
467 W 38th Street
Houston, TX 77018
Phone: (832) 900-7024

By using our website and services, you acknowledge that you have read and understand this Privacy Policy.